My Review Of Lokey Volkswagen:
I went to Lokey because they had the best used car selections in my price range. I dealt with Tanaka Adams, who by all accounts seemed a friendly and knowledgable salesperson. I do not assume that Tanaka knew of the scheme that his dealership tried to pull and so I blame only management for the fraud they tried to perpetuate. In March, 2013, I purchased a 2009 used Nissan Versa from Lokey. It had 500 miles remaining of a factory warranty. I purchased it for my 16 year old daughter. It was her first car. We drove it home with no problems. We didn't have occasion to drive it for the next week, because my daughter didn't have her operator's license yet. A week after we took it home, it began stalling, periodically. On the day she was to take her Operator's license test, the Versa was stalling every time the brakes were applied. With an hour to spare before her test, we were able to get a rental and she took the test (and passed) in a car she had only driven for 15 minutes that day. I then took the car to my local Nissan dealership. MY LOCAL dealership diagnosed it and told me that it needed not only an entire engine rebuild, but a new axle as well. Furthermore, they told me that LOKEY had attempted a partial fix of the problem, one that was good enough to get it off the lot and that's about it. Luckily, the car broke down while we were still within the factory warranty. My local Nissan dealership fixed it. They put in an entirely rebuilt engine and had to fix an axle that was damaged during the "Lokey patchjob", as I call it. It was all covered under warranty, thank God, because the cost would have been over $5,000. I had just spent $11,000 cash on the car, after having saved for over a year for it. My local Nissan dealership said that Nissan of North America would likely require Lokey pay them back for the repair, since there was clear evidence that Lokey knew the car was bad and just did a patch job to get it sold. I am a single mom who gets no child support. I was there WITH my 16 year old daughter. There is evidence that Lokey VW KNEW that we were buying her first car and they KNOWINGLY sold us a car in which the engine was shot. I have told everyone I know not to go to Lokey. I am going to send an email to Lokey and Nissan North America. I hope that one sale was worth it Lokey, because even though you technically only "lost" a single customer, I am going to spread the word about your dealership, far and wide.
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