Back

Longo Lexus

El Monte, CA

4.9
2,086 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

2,086 Reviews of Longo Lexus

May 21, 2025

We are returning customers. This was the second time we’ve purchased a vehicle at Longo Lexus. Jerry was very helpful in helping us find the vehicle that we wanted. Great ser More

by Yan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Wu
May 21, 2025 -

Longo Lexus responded

It's always a pleasure to welcome returning customers. We're glad Jerry was able to assist you in finding the right vehicle and that the service met your expectations. We appreciate your continued trust in Longo Lexus and look forward to seeing you again down the road.

May 20, 2025

We feel Longo Lexus is the best dealership around. This is the 2nd time we have purchased a vehicle at Longo. Everyone was very helpful. More

by Suzanne Mendoza
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza, Christopher Tenorio
May 20, 2025 -

Longo Lexus responded

We’re truly grateful to have earned your business not just once, but twice. It’s wonderful to hear that our team was helpful and made your experience a positive one. Feedback like yours reinforces our commitment to delivering outstanding service every time. We appreciate your loyalty and look forward to serving you again in the future. Enjoy your new vehicle! Team Longo

May 20, 2025

Came here for a 5 point inspection and was treated with friendly courtesy during my visit. Technician was able to provide answers to my questions and options. Provided service beyond my expectations. Would More

by Jacqrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso , Michael Chico
May 20, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience with us. We're glad to hear you were treated with courtesy and that our technician was able to provide clear answers and helpful options. It's always our goal to go above and beyond, and we're pleased to know we met your expectations. Team Longo

May 20, 2025

Longo Lexus gets high marks from me. From the minute I arrived, David, took the time and listened to the car problem I was most concerned about, even listening for the noise, himself. He More

by Cherolyn8500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
May 20, 2025 -

Longo Lexus responded

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Longo Lexus earned high marks from you. We're especially glad that David made such a strong impression — taking the time to listen carefully to your concerns and even checking for the issue himself.

May 19, 2025

Brought my car in for service with my advisor Beau. He’s always attentive, courteous and a good communicator. Great customer service. More

by eric_chan11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
May 19, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience. We're glad to hear that Beau provided attentive, courteous, and clear communication during your visit. We’re proud to have team members like him who prioritize great customer service. Team Longo

May 19, 2025

Friendly, knowledgeable, outstanding, service. My car is always ready when promised and this last service visit was no exception. More

by Will M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, David Parada
May 19, 2025 -

Longo Lexus responded

Welcome back to Longo Lexus Svc Center and happy knowing the team took amazing care of you during your visit. Make it a great day and hurry back Will.

May 19, 2025

The best dealership I have dealt with. Very professional employees that go the extra mile to service their customers! I would recommend them to any car owner! More

by gprewitt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 20, 2025 -

Longo Lexus responded

Thank you for your generous recommendation! We're proud to have a team committed to going the extra mile for our customers, and it means a lot to know that stood out to you. We truly appreciate your support and look forward to continuing to serve you. Longo Lexus Service Center

May 19, 2025

Excellent service! Veronica was courteous and the whole experience was great! I will definitely be coming back. More

by Manyosart_
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam, Veronica Rios
May 20, 2025 -

Longo Lexus responded

Thank you for your kind words! We're glad to hear that Veronica provided excellent service and helped make your experience a positive one. Hurry back - Team Longo

May 18, 2025

Shoutout to Dennis for going above and beyond every step of the way. He took the time to really understand what I was looking for, answered every question with patience and clarity, and made the whole proce More

by Karena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
May 19, 2025 -

Longo Lexus responded

We truly appreciate you taking the time to share your experience. A big shoutout to Dennis for going above and beyond — it’s clear he made a lasting impression through his honesty, knowledge, and genuine care. We’re so pleased to hear that he took the time to understand your needs, answered every question with patience, and ensured the entire process was smooth and stress-free. Team Longo

May 18, 2025

It’s always a friendly and professional environment. The staff is great. Always wonderful customer service. More

by rowzee10
Recommend Dealer
Yes
Employees Worked With
David Parada
May 19, 2025 -

Longo Lexus responded

Thank you for visiting our service center and for taking the time to share your experience online. We’re glad to hear you find our environment friendly and professional, and that our staff consistently provides wonderful customer service. Team Longo

1
...