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Longo Lexus

El Monte, CA

4.9
2,086 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,086 Reviews of Longo Lexus

May 12, 2025

Great and efficient service every time! !! They fix what needs to be done without tacking on service you really may not need at the time. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Rene Reynoso
May 12, 2025 -

Longo Lexus responded

Thank you for your kind words! We’re so glad to hear that you’ve consistently had great and efficient service with us. Providing honest, straightforward service is something we take pride in, and we’re happy to know that you’ve felt confident in the work we've done. Longo Lexus Service Center

May 11, 2025

Really good people here especially Starnie and Rony they went above and beyond to help and they delivered. Highly recommend to go here More

by jmunoz2551
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada, Starnie Li
May 12, 2025 -

Longo Lexus responded

We truly appreciate you taking the time to share your experience! It’s great to hear that Starnie and Rony went above and beyond to help, and we’re so glad they were able to deliver on your expectations. We’ll be sure to pass along your kind words to both of them. Welcome to the Longo family and please enjoy what you drive

May 10, 2025

Excellent buying experiences. Dennis and his staff were easy..very organized and efficient to do biz with More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
May 12, 2025 -

Longo Lexus responded

Thank you for sharing your experience! We’re glad to hear that Dennis and his team were able to make your buying process smooth and efficient. We aim to make every step as easy and organized as possible, and it’s great to know we succeeded. Team Longo Lexus

May 07, 2025

Tomson was great and made my first purchase amazing will be taking all my siblings to him when they are ready to get a car! More

by abrahammonroy1227
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tomson Diep
May 07, 2025 -

Longo Lexus responded

Thank you for taking the time to share your experience on DealerRater. We're glad to hear that Tomson made your first purchase a great one. It means a lot that you plan to bring your siblings to him when they're ready for a car. We appreciate your support and look forward to helping you and your family in the future. Team Longo Lexus

May 07, 2025

This is our 10th vehicle purchased at Longo and by far this has been our best experience to date. Everything during this purchase was performed in a very professional and knowledgeable manner. Strongly re More

by rinobarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Dixon Pai
May 07, 2025 -

Longo Lexus responded

Thank you so much for your kind words and for taking the time to share your experience with us online. We’re especially honored to know that this was your 10th vehicle purchase at Longo Lexus – and that it was your best experience yet! Your trust and continued support mean a great deal to us, and we’re thrilled that our team delivered a professional and knowledgeable experience throughout your purchase.

May 05, 2025

This is the second car we bought from Dennis Lo; he is great to work with and goes above and beyond to provide us with what we want. When our schedules were packed, they even delivered our new car directl More

by Luk
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
May 05, 2025 -

Longo Lexus responded

Thank you so much for your continued trust in Dennis and Longo Lexus! We’re delighted to hear that your experience with him was once again exceptional. Dennis truly goes above and beyond to ensure our customers are satisfied, and we’re happy that we could accommodate your schedule by delivering your new car directly to your home. We appreciate your loyalty and look forward to serving you again in the future!

May 05, 2025

Professional advisors and great service. Advisor explained what I needed to have done to my vehicle and why ! Simple easily understood communications. More

by Miame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
May 05, 2025 -

Longo Lexus responded

Thank you for your kind feedback! We're glad to hear that our advisors provided clear and professional communication about your vehicle's needs. We strive to ensure every guest fully understands the services being provided, and it’s great to know that we met that goal for you. We appreciate your trust in Longo Lexus!

May 05, 2025

Clean dealer, excellent customer services. . I like service technician is very courtesy.and honest suggestions. New cars are very attractive. Definitely will continue driving Lexus cars. More

by Ellen Hwang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
May 05, 2025 -

Longo Lexus responded

Thank you for your kind words! We're so glad to hear that you had a positive experience at Longo Lexus. Our team takes great pride in providing excellent customer service, and it's wonderful to know that our service technician's courtesy and honest suggestions made a difference. We're thrilled that you find our new cars attractive, and we look forward to continuing to serve you and help you enjoy the Lexus experience for many years to come!

May 05, 2025

Longo Lexus (Penske) is the Lexus dealership that I highly recommend for Lexus service. After trying other Lexus dealerships for service, Longo has proven to be the best among them. Beau Ly listens and More

by ALE360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
May 05, 2025 -

Longo Lexus responded

Thank you so much for your kind words and recommendation of Longo Lexus for service. We're thrilled to hear that your experience with us has been consistently positive, and that Beau has been able to provide the exceptional service that you deserve. It’s truly rewarding to know that our team has earned your trust and loyalty, especially to the point where you’re willing to drive out of your way to ensure your wife’s vehicle is cared for by us.

May 04, 2025

This is the second car I have bought with Isaac Kim. He makes the process so easy and convenient. He found me the exact car I wanted, and kept me updated every step of the way, as the car was in Nebrask More

by dmaimes
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
May 05, 2025 -

Longo Lexus responded

Thank you so much for returning to Longo Lexus and for placing your trust in Isaac Kim once again! We're thrilled to hear that he made your car-buying experience smooth, convenient, and completely tailored to your needs—from locating your perfect vehicle all the way in Nebraska to delivering it personally and taking the time to walk you through every feature. Isaac’s patience, professionalism, and genuine care are what we strive for in every guest interaction.