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Longo Lexus

El Monte, CA

4.9
2,168 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,168 Reviews of Longo Lexus

July 11, 2025

Prompt and amazing customer service. Quickest car purchase I have ever done. Jackson and Jose were very helpful, attentive and answered all my questions. Had an overall great experience! More

by chavezjb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le, Luis Hernandez
July 11, 2025

I was very happy with the service I received by Robin Ho. He was friendly, courteous and very pleasant. Thank you Robin. More

by Gloria Salata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
July 10, 2025

I had a great experience at Longo Lexus, especially thanks to Marc Fata and David Truong. I recently purchased a Lexus GX 550, and they made the entire process smooth, professional, and stress-free. More

by Pouya M. Sadeghi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Truong, Jose Mendoza, Marc Fata
Jul 10, 2025 -

Longo Lexus responded

Glad to hear your experience at Longo Lexus went so well. Marc & David will be pleased to know they helped make the process smooth and stress-free for your Lexus GX 550 purchase. Enjoy the new vehicle! Team Longo

July 10, 2025

Everything as promised. Well detailed information given and the car was ready even before the estimated time. More

by Oscar R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Jul 10, 2025 -

Longo Lexus responded

Appreciate you taking the time to share your experience. Glad to hear everything was as expected and the car was ready ahead of schedule. Clear communication and timely service are always a priority. Team Longo

July 09, 2025

Longo Lexus service advisor Man Wong provided me with exceptional service and service experience during my last service visit. More

by TomTheung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 09, 2025 -

Longo Lexus responded

Delivering quality service and care is something we take seriously, and it’s great to know that Man W. came through. We appreciate you sharing your experience and look forward to welcoming you back. Team Longo

July 07, 2025

Service to my car was well done and concerns I had were examined and explained clearly. More

by Romelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, Rodolfo Ayala Jr.
Jul 07, 2025 -

Longo Lexus responded

Thank you for sharing your visit on DealerRater and we're honored to take care of you and your auto care needs. Hurry back - Team Longo

July 06, 2025

Staff is great only go to this dealer and have not been disappointed. Would recommend it for service and purchase. You won’t be disappointed More

by ame4085
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 07, 2025 -

Longo Lexus responded

We appreciate your continued trust in our team for both service and purchases. It means a lot to hear you’ve never been disappointed and would recommend us to others. We look forward to serving you again soon! Longo Lexus

July 06, 2025

Exceptional service from Robin Ho to resolve the tire problem with my RX. The appointment process was very easy and straightforward. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Jul 07, 2025 -

Longo Lexus responded

We’re glad to hear that Robin provided exceptional service in resolving the tire issue with your RX. It's great to know the appointment process was easy and straightforward as well. Hurry back - Team Longo

July 05, 2025

Lube And oil changes and detailing are fast and efficient. They have everything in order to get you in and out expeditiously. Kelly Yang is the best. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 07, 2025 -

Longo Lexus responded

We're glad to hear your lube, oil change, and detailing services were handled efficiently. It’s our goal to make every visit smooth and timely. Kelly will appreciate your kind words and please hurry back - Longo Lexus

July 05, 2025

Man Wong my service cosultant is very professional and detail oriented. He goes through everything under the sun to make sure my car is working well and that it’s safe to drive . I trust him completely an More

by anepo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 07, 2025 -

Longo Lexus responded

Thank you for your kind words and for continuing to make the trip to see us—it means a lot. We're glad to hear that Man has earned your trust through his professionalism, attention to detail, and commitment to your vehicle’s safety and performance. It’s clear he goes above and beyond to ensure you feel informed and confident about your car’s care. We'll be sure to share your feedback with him and the team. Team Longo Lexus

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