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Longo Lexus

El Monte, CA

4.9
2,050 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,050 Reviews of Longo Lexus

May 01, 2025

I was very satisfy with Francisco service. He was really understanding what the customer needed. More

by Chang Feng Sheng
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay
May 01, 2025

Friendly, efficient, & prompt. They go out of their way to give you the best service. More

by Gaby R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
April 30, 2025

The longo Lexus service center does an excellent job. Facility is clean and organized. Our service advisor is very helpful and easy to make an appointment. More

by Greg M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 30, 2025 -

Longo Lexus responded

We're pleased to hear about your positive experience with Edgar and the team. Thank you for sharing your feedback - Longo Lexus

April 30, 2025

Issac is an awesome person. Listen to my needs and straight forward. Highly recommended person. More

by rshen1126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Kim
Apr 30, 2025 -

Longo Lexus responded

Thank you so much for the wonderful feedback! We're thrilled to hear that Isaac was able to listen to your needs and provide straightforward, excellent service. He truly strives to make every experience a great one, and we're so glad to know you had such a positive experience. Your recommendation means a lot to us, and we look forward to serving you again in the future!

April 30, 2025

The sales representative was very friendly helpful and knowledgeable. He was able to get me the RX 350h with the exact features I wanted at a very good price. He thoroughly explained all the options and w More

by DJC MB
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Apr 30, 2025 -

Longo Lexus responded

Thank you for your feedback. Ray and team are honored to serve you - Longo Lexus

April 30, 2025

Have bought all Lexus vehicles and service them at Longo Lexus since 27 years. Even had to drive 34 miles each way. Service advisor Mr Man Wong is excellent person to work with. Explains everything abou More

by dpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 30, 2025 -

Longo Lexus responded

Thank you so much for your continued loyalty to Longo Lexus over the past 27 years! We truly appreciate your trust in us and are thrilled to hear about your positive experiences with our service department. We're especially glad that Man Wong has been able to assist you so well. His dedication to providing clear explanations and ensuring your vehicle is in excellent condition means a lot to us, and we’re lucky to have him on our team. Thank you again for your kind words and for choosing Longo Lexus for your service needs. We look forward to continuing to serve you for many more years!

April 28, 2025

Dennis was the best salesman that I’ve ever encountered. He made the deal effortless. More

by Bstephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Apr 28, 2025 -

Longo Lexus responded

Thank you for sharing your feedback with us! We’re thrilled to hear that Dennis provided you with such exceptional service. We always strive to make the car-buying experience as smooth and effortless as possible, and it’s great to know Dennis was able to do just that for you. Longo Lexus

April 27, 2025

I had a great experience the staff was friendly and Knowledgeable also very helpful and explain to me where I can go to eat because I was coming from out of town didn’t know the area by the time I was More

by Rosefrontela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 28, 2025 -

Longo Lexus responded

Thank you for sharing your wonderful experience with us! We’re so pleased to hear that our team was friendly, knowledgeable, and helpful, especially with providing you tips on where to eat in the area. It’s great to know that you were able to enjoy your time while your car was being taken care of, and that everything was ready when you returned. Longo Lexus

April 26, 2025

For more than 15 years I have been completely satisfied with Longo Lexus especially all that time my services have always been handled by Man Wong. More

by Sid S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 28, 2025 -

Longo Lexus responded

Thank you for sharing your wonderful feedback with us! We’re so grateful for your loyalty over the past 15 years, and it’s fantastic to hear that Man has consistently provided you with excellent service during that time. We pride ourselves on building long-term relationships with our customers, and we’re thrilled that you’ve had such a positive experience with us. Hurry back - Team Longo Lexus

April 26, 2025

First time to have Lexus, Mr. Van Phu is very friendly, good service and very details, Will definitely come back for another car. More

by Hoang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Phu
Apr 28, 2025 -

Longo Lexus responded

Thank you for choosing us for your first Lexus purchase! We’re so glad to hear that Van provided you with excellent service. His friendly approach and attention to detail are what we strive for with every customer, and it’s wonderful to know you had such a positive experience. Welcome to the Longo family

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