Lorenzo Buick GMC - Service Center

My visit was to service my car and I found Mr. Herrera to have very good knowledge regarding his line of work while also being a pleasant and easy going person. I will be back soon to have my car fixed, s have very good knowledge regarding his line of work while also being a pleasant and easy going person. I will be back soon to have my car fixed, since I could not afford it then. Regards Arturo Caraballo More

Great sevice department! My car was ready in the time they promised me. Great attention to details! Benny treated me like i was past of the family! Thank you!! they promised me. Great attention to details! Benny treated me like i was past of the family! Thank you!! More

I rarely get good service, so when I do, I always do whatever I can to show appreciation for it! I have purchased 6 new GM or GMC pick-up trucks or SUV's so I feel I am quite experienced with how someon whatever I can to show appreciation for it! I have purchased 6 new GM or GMC pick-up trucks or SUV's so I feel I am quite experienced with how someone should be treated at an auto dealership. I went today for service at Doral GMC (West Miami, Florida) and I was so happy to be greeted by someone who made me feel that they were sincerely willing to help! This was a pleasant surprise and it got better from there! The service advisor name was Tony Herrera. I am certain that his heart is in the right place. He was quick to show me that I did not need to purchase anything, even though I was prepared to do so, but he fixed my problem (passenger mirror) right on the spot. From there he called over another worker, Sergio, who was right from the same mold. He greeted me like I owned the dealership and went out of his way to help me with serveral other needs. Before I left, the Fixed Operations Director Carlos Rodriguez, approached me to be sure that I had been treated the way I had wished to be! I told him that I couldn't have been happy! I never felt pressured in any way to purchase anything and I left the dealership knowing that they all wanted to help me in any way that they could! The dealership is impeccable and the service is "supergood!" If you want to buy a car/truck/suv go there! You won't be disappointed! More

Tony y Benito del area de Service advisor me atendieron súper amable y muy atentos y resolvieron mi problema , los felicito por el trabajo que hacen en el dealer! súper amable y muy atentos y resolvieron mi problema , los felicito por el trabajo que hacen en el dealer! More

Benny Perera found the problem immediately and took care of it flawlessly. No other dealer was able to help me out until I cane here. I will be coming back to this dealership because of him. of it flawlessly. No other dealer was able to help me out until I cane here. I will be coming back to this dealership because of him. More

Jesus Gonzalez knows how to treat clients. His priority is providing excellent customer service. Car was handled properly and we got all our issues resolved. is providing excellent customer service. Car was handled properly and we got all our issues resolved. More

I was able to drop off vehicle early in the morning, Benito was already there, received my car and went on my way. took care of the vehicle needs, everything works great. Benito always is very helpful a Benito was already there, received my car and went on my way. took care of the vehicle needs, everything works great. Benito always is very helpful and quick. More

I was amazed at the quality of work and the service provided from the dealership alone. Everything was done very professional as well as prompt. Benito (Benny) took care of me with the utmost respect provided from the dealership alone. Everything was done very professional as well as prompt. Benito (Benny) took care of me with the utmost respect and professionalism I had ever imagined!!! Benny was amazing... I WANT TO MARRY THIS MAN FOR THAT!! Also his boss Carlos was outstanding with his professionalism and being very alert as well. I am very great full I come here for service and always will as long as I can make it happen!! Thank you!! More

Benny Perera kept me informed throughout the entire service visit. He made me feel like a valued guest while I waited. I will gladly go back for service when it is needed.The customer lounge is pleasa service visit. He made me feel like a valued guest while I waited. I will gladly go back for service when it is needed.The customer lounge is pleasant and the free Starbucks coffee is a plus. More

Benny was more than helpful. I came in for an oil change and tire rotation and was out in a little less than an hour. I would reccomend this service dept and benny. and tire rotation and was out in a little less than an hour. I would reccomend this service dept and benny. More