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Lost Pines Toyota - Service Center

Bastrop, TX

4.4
270 Reviews
Call Service Center (512) 303-1200

270 Reviews of Lost Pines Toyota - Service Center

Sort by
August 17, 2025

They are always friendly and get the job done in a timely manner. Glad for the appointments . More

by Epk1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elye Martinez
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Aug 18, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We’re glad to hear our team’s friendliness and timely service made your visit a great one. We appreciate you choosing Lost Pines Toyota and look forward to seeing you at your next appointment!

August 12, 2025

This dealership has always been reliable in the service needs of all my toyota vehicles More

by violet2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Liriano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2025 -

Lost Pines Toyota responded

Thank you for trusting us with your Toyotas! We’re glad to hear we’ve consistently met your service needs and look forward to continuing to provide reliable care for your vehicles.

August 12, 2025

Lost pines is detail oriented, courteous and professional at all departments The service department is knowledgeable, friendly and efficient with my needs. More

by roygarza10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Layfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Cat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Annie
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Aug 12, 2025 -

Lost Pines Toyota responded

Thank you for your kind words! We’re delighted to hear that our team across all departments, especially in service, has been courteous, knowledgeable, and efficient. We appreciate your trust and look forward to serving you again!

August 03, 2025

Prompt, courteous and reliable, which is always a plus. Will be scheduling my next appointment there as well More

by Wanda thurman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddy Cooke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 04, 2025 -

Lost Pines Toyota responded

Thank you for the great feedback, Wanda! We're so glad to hear you had a prompt and courteous experience. We look forward to seeing you again at your next appointment!

July 02, 2025

My car was dropped off at 8 am for a scheduled appointment time for a recall. Never once was i called or my mother who dropped it off. We called multiple times to only never have our calls return More

by Ruthlang2004Ruth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thynthia Feliciano
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Jul 02, 2025 -

Lost Pines Toyota responded

We're very sorry to hear about your recent experience, and we truly appreciate you bringing this to our attention. Communication is a critical part of providing quality service, and it’s clear that we fell short in keeping you and your mother informed throughout the process. It’s unacceptable that your calls weren’t returned and that you were left without clarity regarding your recall appointment or the status of your vehicle. That’s not the level of care or professionalism we aim to provide, and we understand your frustration. We would really like the opportunity to make this right and provide the information you still need. Please reach out to our Service Manager directly at (512) 303-1200, and we’ll make it a priority to follow up with the full details and help restore your confidence in our service department. Thank you again for your feedback—it helps us improve.

June 13, 2025

Thank you service department. See you at my next oil change. I'll start bringing my other Toyota too. More

by tmaldonado8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Elye Martinez
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Jun 13, 2025 -

Lost Pines Toyota responded

Thank you so much for the kind words! We're glad to hear you had a great experience with our service department. We look forward to seeing you at your next oil change—and we’d be honored to take care of your other Toyota as well!

June 11, 2025

My recent visit to the service department was excellent. The process was efficient and organized. Cam was incredibly helpful, keeping me updated as to progress throughout the process. More

by Amy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cam Caldwell
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Jun 11, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We're thrilled to hear that your visit to our service department was excellent. Efficiency and clear communication are top priorities for us, and we're glad Cam was able to keep you well-informed throughout your visit. We’ll be sure to pass along your feedback to him. We appreciate your support and look forward to seeing you again at Lost Pines Toyota!

June 11, 2025

Toyota service has always been very good. We were early but they did start right away. The text messages are a nice way to keep in touch as they did an oil change, tire rotation and inspect More

by dorothymatheson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
He told me his name but I do not remember it. Very nice young man. Talked with my husband about military servic.
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Jun 11, 2025 -

Lost Pines Toyota responded

Thank you for your continued trust in Lost Pines Toyota! We're glad to hear that our team got you started early and kept you updated throughout your service visit. It's great to know the oil change, tire rotation, and inspection went smoothly and that your vehicle is ready for the road ahead. We appreciate your kind words and look forward to seeing you next time!

May 21, 2025

Very pleasant service and attitude from everyone. Everything is done on a timely manner. Kept me informed of progress. More

by fxrgod62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Julius
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Lost Pines Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience with our team and that you felt informed and well taken care of throughout the process. Timely service and clear communication are priorities for us, and it's great to know we delivered on that. We truly appreciate your feedback and look forward to serving you again!

May 18, 2025

I had a appointment scheduled shower up 15 minutes before took them 30 minutes to come and check me in . More

by breonbrown3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cody McCormick
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Liriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Julius
1.0
This rating includes all reviews, with more weight given to recent reviews.
Damien Winston
1.0
This rating includes all reviews, with more weight given to recent reviews.
Laurie Liriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Liriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eddy Cooke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Bastien
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Liriano
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Pennell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2025 -

Lost Pines Toyota responded

Thank you for sharing your experience, and I sincerely apologize for the delay you encountered during your appointment. We understand how valuable your time is, and it’s never our intention to keep our customers waiting. We’re actively reviewing what happened during your visit to ensure this doesn’t happen again. Your feedback is important, and we appreciate the opportunity to improve. If there’s anything else we can do to make this right, please don’t hesitate to reach out directly.

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