Lost Pines Toyota - Service Center

From check in to tire rotation and full point inspection… I felt informed, respected and safe… thank you to all the service staff! I even ordered the weather tek window guards and front bug one as well… look I felt informed, respected and safe… thank you to all the service staff! I even ordered the weather tek window guards and front bug one as well… looking forward to having them installed - running boards next- refreshing to see a well run department- thank you More

I had to get new tires. They offered me a rental so I wouldn’t have to wait so long. Great friendly service They offered me a rental so I wouldn’t have to wait so long. Great friendly service More

Find a different dealership to have your vehicle worked on, worst experience with Toyota in my life, drove to dealership in San Antonio (where we used to live and go) and they fixed what this Toyota damage on, worst experience with Toyota in my life, drove to dealership in San Antonio (where we used to live and go) and they fixed what this Toyota damaged. More

I had a 9:00 am appointment for an oil change. After one hour and 20 minutes I went over and asked the young lady who signed me in if she knew when someone was going to get to my vehicle. I was ve After one hour and 20 minutes I went over and asked the young lady who signed me in if she knew when someone was going to get to my vehicle. I was very polite and told her how long it had been, there was a gentleman showing her how to enter something on the computer, he asked which vehicle was mine I showed him and he said he would take care of it and he did. I drove out at 11:10. I have always had good service at Lost Pines, which is why I bought the vehicle from y’all . I hope this was just one of those things that happens sometimes as I don’t want to wait for over 2 hours for an oil change, and if you’re thinking I should just drop the vehicle off I live an hour away from bastrop so dropping it off is not an option. More

I’m a long time customer. My oil change, tire rotation and inspection took 2.75 hr. with an appointment. This is unacceptable. Previously you were able to complete same servic My oil change, tire rotation and inspection took 2.75 hr. with an appointment. This is unacceptable. Previously you were able to complete same service in about an hour. More

Great service. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. Eddie and his crew were awesome especially Damian. Service room was very comfortable while waiting. More

Service writer was terrible, didn’t ensure my tire was patched like I asked, after he said he would “take care of it”. Seemed to only care about how much I was spending, even seemed to take a photo of my patched like I asked, after he said he would “take care of it”. Seemed to only care about how much I was spending, even seemed to take a photo of my service write up and show other employees. Not sure what that was about, but having worked in automotive sales I thought it was really unprofessional. More

I love LP Toyota! As a senior woman I need to trust vendors that I deal with. Kevin at LP Toyota is a very trustworthy, respectful gentleman. I am hoping that I can fi As a senior woman I need to trust vendors that I deal with. Kevin at LP Toyota is a very trustworthy, respectful gentleman. I am hoping that I can find a twin dealership in Kentucky!! More

Helpful and very timely and prompt with their service and information will continue to use them information will continue to use them More