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Lou Bachrodt Auto Mall
Rockford, IL
2,212 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,212 reviews
October 06, 2025
Friendly and respectful. It was a quick service when making an appointment. Really happy with the service and will continue to work with them again when my car is in need It was a quick service when making an appointment. Really happy with the service and will continue to work with them again when my car is in need to service. More
by stevi1960
Verified CustomerEmployees Worked With
CONLAN Pottering
September 30, 2025
Very helpful and large selection of used vehicles. Would definitely recommend to friends and family. Would definitely recommend to friends and family. More
by michellelgrinnall
September 27, 2025
Found a truck online at the dealership that we really wanted. Called in advance to ensure there were no major issues before driving 4 1/2 hours to pick it up. Were told that it was good to go. Upon arriv wanted. Called in advance to ensure there were no major issues before driving 4 1/2 hours to pick it up. Were told that it was good to go. Upon arriving the truck had no heat and air would only come out of the dash vents, no defrost, no footwell. I diagnosed the problem and called a service shop for an estimate of what it would take to fix, $1500. Dealership would only lower the price of the vehicle by $500 from the original asking price, which tells me they already new about the problem and were just hoping no one would bother to try the heat/defrost out on a hot day. I would recommend shopping elsewhere. More
by dearp
Employees Worked With
Desmon
September 23, 2025
Great service and communications with very good interaction. Will highly recommend Bachrodt service department. Many thanks. interaction. Will highly recommend Bachrodt service department. Many thanks. More
by djdlodge
Employees Worked With
September 17, 2025
all the people I dealt with were very courteous and about the vehicle I was thinking of buying answered all my questions the vehicle I was thinking of buying answered all my questions More
by greenandgold5000
Employees Worked With
September 16, 2025
Brought my car in a day early got it back two day later this place sucks this place sucks More
by robertlowery99
September 08, 2025
Service dept knowledgeable, friendly, on time! Salesman concerned about what I wanted, easy to work with! Salesman concerned about what I wanted, easy to work with! More
by Slee320
Employees Worked With
