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Lou Bachrodt Auto Mall
Rockford, IL
2,220 Reviews
Since opening our doors, Lou Bachrodt Chevrolet has stayed true to our commitment to providing quality products and services to all of our customers. Conveniently located in Rockford, IL., we help customers from Janesville to the suburbs and everywhere in between. We'll do our best to ensure our showroom hosts a variety of cars, trucks, minivans, and SUVs in many different shapes, sizes, and prices. We not only have an amazing selection of brand-new cars but an impressive selection of pre-owned vehicles that are just as fantastic. Here at Lou Bachrodt Chevrolet, we pride ourselves on being one of the best Chevy dealers in Illinois!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Communication
Workmanship
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 2,220 reviews
November 22, 2025
Very informative friendly informative kept in contact with you about what is going on with the loans with you about what is going on with the loans More
by jenniferkinison05
Verified CustomerEmployees Worked With
November 21, 2025
Very friendly,honest, haggle free, answer any question, quick, make you feel comfortable helpfull great environment quick, make you feel comfortable helpfull great environment More
by Skot5
November 19, 2025
The overall car buying experience was an stress-free and painless as it could be. I was thankful to have the two young ladies that spent the most time with me helping to ease my concerns for answering all o painless as it could be. I was thankful to have the two young ladies that spent the most time with me helping to ease my concerns for answering all of my questions letting me relentlessly test drive all the cars that IThe overall car buying experience was a stress-free and painless as it could be. I was thankful to have the two young ladies that spent the most time with me helping to ease my concerns answering all of my questions letting me relentlessly test drive all the cars that I was interested in. I feel thankful to have both of these young ladies Helping during this process. As far as the making model, I am being forced to make a choice on this review, but I did not in fact purchase any of the options given I purchased a Volkswagen Jetta. More
by melisrobertson
Employees Worked With
Other Employees :
Stevonica Reed 6 & Kylin Klickner 5
November 11, 2025
They have always taken care of me with five star service. The sales dept. and the service dept. are the best bar none. The sales dept. and the service dept. are the best bar none. More
by 341boyce
November 07, 2025
Working with Adam at Lou Bachrodt Chevy was one of the best car buying experiences I’ve ever had. As I live out of state, we did all negotiations over the phone/email. They had very competitive pricing an best car buying experiences I’ve ever had. As I live out of state, we did all negotiations over the phone/email. They had very competitive pricing and offered a fair value for my trade. When I arrived they had everything ready to go. I was in and out in under an hour. I’d definitely recommend checking Lou Bachrodt out! More
by JUSTIN.PAGEL
Employees Worked With
November 04, 2025
Love the service and loved the personal attention. Price was also a plus highly recommend them. Price was also a plus highly recommend them. More
by rpwf@aol.com
Employees Worked With
October 06, 2025
Friendly and respectful. It was a quick service when making an appointment. Really happy with the service and will continue to work with them again when my car is in need It was a quick service when making an appointment. Really happy with the service and will continue to work with them again when my car is in need to service. More
by stevi1960
Employees Worked With
CONLAN Pottering
