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Lou Fusz Chevrolet

St. Peters, MO

3.7
230 Reviews

5120 North Service Road

St. Peters, MO

63376

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Showing 230 reviews

April 20, 2017

Great experience, great car! I just leased a Trax from Brian Howdeshell at Lou Fusz Chevrolet, and I couldn't be happier with the whole experience. Brian made the process fast, More

by Lynda Carr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Howdeshell
May 24, 2017 -

Lou Fusz Chevrolet responded

Thank you Lynda for your business and the kind words about Brian Howdeshell. We appreciate your business.

April 18, 2017

Could not have made a better choice! I recently purchased my first vehicle from Lou Fusz- and could not have asked for a better experience. I was first contacted by Amber by email- she em More

by devinditto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber French
May 24, 2017 -

Lou Fusz Chevrolet responded

Thank you for your review and comments about Amber French. We appreciate you and look forward to seeing you again soon.

April 16, 2017

Buying Factory Pre-Owned GMC My experience was with buying factory pre-owned GMC via Lou Fusz. I choose this dealer as the dealer shipping charges is zero for GMC and the proximi More

by Hary
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy Trautwein
May 24, 2017 -

Lou Fusz Chevrolet responded

Thank you Hary for your business. We appreciate your comments about sales consultant Andy Trautwein. We appreciate your business.

April 10, 2017

Buying a new car on April 7, 2017 I has fill out an application online for pre-approval. I filled this out on Tuesday night and email the Finance Person, John Whitacre. I wasn't expec More

by LaVerna Tolbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Whitacre
May 24, 2017 -

Lou Fusz Chevrolet responded

Thank you LaVerna for your business. We appreciate you!!

April 03, 2017

Never had a problem at this dealership Our family started buying from Lou Fusz Chevy in 1992 last month we purchased our 15th car from there. We are always treated like family. Never have h More

by Afvet1957
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber in sales and Randy in service
May 24, 2017 -

Lou Fusz Chevrolet responded

15 cars!! That's amazing and we really appreciate your Loyalty. Thank you very much for all your business over the years. That means so much too us. We appreciate you!!!!!

March 12, 2017

Worst dealership I've ever done business with Don't believe the engines for life pitch it's a scam They are the rudest most dishonest dealership I've ever been too Take my advise and save your More

by Rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob
Mar 13, 2017 -

Lou Fusz Chevrolet responded

Mr Sears, We apologize for us not handling this correctly. Upon further review, the vehicle was purchased from us in 2011 with 9,900 miles. Through Carfax we were able to see you had 6 oil changes between 15,000 and 106,000 miles. Lou Fusz performed 2 oil changes around 15,000 miles. The engine for life replacement requires oil changes based on factory recommendations at every 7,500 miles. To have a valid oil change on an engine you would have had to have 14 oil changes on this vehicle. We are sorry we are unable to validate your oil change frequency due to the requirements of the lifetime replacement.

December 19, 2016

Bad customer service I do not recommend Lou Fusz Chevrolet. My heater and defroster stopped working. The car is 3 years old (only 22,000 miles) and they sold me a 7 year w More

by alana36
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
November 14, 2016

Honest repairmen My front end alignment showed just barely out of alignment on the equipment at check-in, when she came in and told me about it I decided I wanted to g More

by Careinuns
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tammy Conoyer/Nick Walker
May 24, 2017 -

Lou Fusz Chevrolet responded

Thank you for your business. We appreciate you!

November 09, 2016

Horrible customer service On two occasions now I have attempted to purchase a vehicle from them, after both occasions I was told that I woukd receive a follow up call the next More

by Cwalter04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
John Whitaker finance manager
October 10, 2016

Blows my mind how rude and ignorant these people are What good is a warranty if I have to bring my truck up there every 2 months to fix because they can't seem to fix the problem the first 3 times? Wh More

by Author169
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tammy, Mike, Ron, amber and several more
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