Lou Fusz Ford

Jerry was one of the most honest and most helpful salesmen I've ever had the pleasure of working with. When my fiance and I walked on the lot, he gave us some time to browse before greeting us and as salesmen I've ever had the pleasure of working with. When my fiance and I walked on the lot, he gave us some time to browse before greeting us and asking if we needed any type of help. We didn't require any immediate assistance, so he left us alone (I HATE being annoyed when I just want to browse) and let us look, informing us to come grab him if we had any questions. When we were ready, we went in and asked for his help; he was polite, efficient, and genuinely interested in what we needed. We're a fairly young couple; we both have great jobs, but I have some debt (student loans) and I'm still in graduate school. We were concerned about the price of the car and whether or not we would be able to walk off with the car we wanted. It took a little bit of coaxing, but in the end, Jerry and his amazing team were able to help us out. We walked out with a fabulous used 2004 red GTO, with red and black leather interior (pretty fancy!!). When we got home, we couldn't figure out the CD player. I called him for help, and he walked me through it, telling me I could bring it back for them to look at if we needed any more help. Honestly, I will go back to Jerry the next time I want to buy a car. I'd wait two weeks to buy from him, if I had to. He's your guy! More

Jerry made our 2012 Edge purchase a pleasant one. This is not always the case when purchasing a new automobile. Before we left with our new Edge he gave us comprehensive instructions on all of the new fe is not always the case when purchasing a new automobile. Before we left with our new Edge he gave us comprehensive instructions on all of the new features to which we were unaccustomed. We are very confident that Jerry will point us in the right direction when we have any questions with the Edge or the Dealership. More

This was my second purchase from Jerry. My first purchase was a 2008 Edge. So when it was time to purchase my 2012 there was no doubt at all as to who I was going to when I was ready to purchase my purchase was a 2008 Edge. So when it was time to purchase my 2012 there was no doubt at all as to who I was going to when I was ready to purchase my new one. Jerry is the only person I would every deal with when it comes to purchasing a new car. Unfortunately I am moving to California in the next month and regret the fact that I will not have not only the sales staff but the service staff that I have become so comefortable with over the years. Jerry made me feel so comfortable with my first purchase and was no pressure with the sale. I told him what I wanted and he found it. The same with the second. He did exactly as I wanted and made the whole process as smooth as buying a new shirt. What more could anyone ask for when buying a new car. He follows up with his customers frequently after the sale and if there are problems he follows up until things are corrected. He is top notch and one of the most professional sales people I have ever worked with. I have never delt with a car salesman like him in my life. When I move to California if I can still purchase a car at Lou Fusz with California Emissions or whatever the law requires there and you can get it, I will fly back here to pick my car up from Jerry. This is how much I trust him and love dealing with him. He is one of a kind. He is truely an asset to Lou Fusz Ford. I appreciate you allowing me to give my feedback and giving my opinion of what a great professional he truely is. James Shelton 314-374-4994 More

My wife and I met with Jerry Paule when we decided to purchase a new truck. Jerry took the time to review the various models and options available on each model. When we decided what we wanted Jerry foun purchase a new truck. Jerry took the time to review the various models and options available on each model. When we decided what we wanted Jerry found a truck in the area that matched our needs and we had our new truck within a few days. We'll definitely see Jerry for our next vehicle purchase. More

I came in a few days ago to have something checked and the service advisor (don't remember his name, it was not Mr. Flynn) really came across as not caring. "Dont't have time to look at it today. Here's the service advisor (don't remember his name, it was not Mr. Flynn) really came across as not caring. "Dont't have time to look at it today. Here's my card call and schedule an appointment". I thoughr I'd give them another shot. I came in today and Mr. Flynn and Mr. Decker took care of the problem within and hour and both were very professional and courteous. I realize that at times you are very busy and maybe today I hit it at the right time but the initial service advisor came across as being rather brusque. More

Andy Eldridge was the most profeesional and knowledgeable salesman that I have worked with when it comes to trucks. Not only did he know the Ford truck line but he was well versed in the competion as well. I salesman that I have worked with when it comes to trucks. Not only did he know the Ford truck line but he was well versed in the competion as well. I think he knew so much about the competative makes because he sales those makes as well. I would definantley encourage anyone looking for a truck to go see Andy for any of their truck needs. More

Working with Kevin Barry was a great experience. He was knowledgeable about not only the veicles I was interested in, but all of the required paperwork involved with purchasing a vehicel. There is no doubt knowledgeable about not only the veicles I was interested in, but all of the required paperwork involved with purchasing a vehicel. There is no doubt that I will once again "Choose Fusz" and Kevin Barry for my future vehicle purchases. More

Purchasing our truck from Lou Fusz Ford (Kevin Barry, salesperson)was the most pleasant experience ever. Kevin really listened to us regarding the exact truck and options we wanted. Our son had purchas salesperson)was the most pleasant experience ever. Kevin really listened to us regarding the exact truck and options we wanted. Our son had purchased a new truck shortly before we started searching for a truck, and highly recommended the dealership and Kevin. The same day I contacted Kevin, he located a truck with the specifications we had given him. As it turned out, that truck became unavailable, but shortly after, he found us another truck. As soon as we gave Kevin the okay, he brought the truck into the dealership and we were on our way to pick it up. We were very impressed with the professional, yet friendly atmosphere of the staff there. The paperwork was handled quickly and efficiently, and the truck was soon detailed and we were on the road home. I highly recommend the dealership and Kevin. I find it difficult to give any transaction five stars, but in this particular situation, I feel credit is due. Thanks Kevin! More

I have great customer service at the Ford dealership. The employees answered all of my questions and were very attentive to my needs. I highly recommend Lou Fusz Ford. The employees answered all of my questions and were very attentive to my needs. I highly recommend Lou Fusz Ford. More

I started working with Kevin Barry back in November. I told him that I would be looking for a Minivan for my wife over the next couple months. He never pressured me at all. He just kept sending me infor told him that I would be looking for a Minivan for my wife over the next couple months. He never pressured me at all. He just kept sending me information on minivans and cars that I was interested in. He said that we would just keep looking for the right vehicle. He talked to me and my wife early in Feb and said he thought he had a good minivan that would fit our needs. He brought out to our house on Monday to have my wife test it out--she loved it and I went that night to see him and sure enough it was a perfect fit. I don't think alot of people really enjoy buying cars; I know I am not a big fan. Kevin did an outstanding job 1. Making the experience enjoyable and not once did I feel pressure and 2. He delivered what he promised. I will definetly be coming back when it is my turn to get a car. More