Lou Fusz Kia Evansville

Let me start by saying it’s a very warm and inviting dealership. Everyone is super friendly, but of course they are. Now to the price and handling of their vehicles is where their true intentions come o dealership. Everyone is super friendly, but of course they are. Now to the price and handling of their vehicles is where their true intentions come out. Looking at a vehicle with a MSRP of $26000, they tell you once you’ve test driven and sat down for negotiations that they have added an additional +$2500. When asked about the additional price the reasoning given was, we have to recoup our costs somehow. So their price right out of the gate was $28,500 and offering me $5,500 below NADA guides for my trade. The price would not budge on their end. Instead of passing your overhead to your customers, take a page out of Arizona tea’s book. I know car lots are scam artists but this is taking it to a whole new level. More

Evansville Kia was the best dealership in every way ! My grandson bought his first car , it was an awesome experience. Abe & Trent were so great 😊 grandson bought his first car , it was an awesome experience. Abe & Trent were so great 😊 More

call them on Thursday said I needed a fog light replaced; they told me to bring it in Saturday morning whenever we got there and they would take care of it I was very pleased with your service did not wait l they told me to bring it in Saturday morning whenever we got there and they would take care of it I was very pleased with your service did not wait long , they explained everything to us and they asked if they could take our van for a wash I said yes so they took our van over and got it washed. I’m always happy and pleased with the service always have been that’s why we go back. Thank-you, Kia in Evansville Indiana More

Exactly the kind of service we needed when we had to make a car purchase due to unexpected and sudden problems with our other car. As quick and painless as car shopping should be. Ask for Leroy. a car purchase due to unexpected and sudden problems with our other car. As quick and painless as car shopping should be. Ask for Leroy. More

Certified Used Vehicle We recently purchased a certified used vehicle from this dealership. We were informed that every certified car undergoes a thorough 165 point check be We recently purchased a certified used vehicle from this dealership. We were informed that every certified car undergoes a thorough 165 point check before it hits the lot for sale. Well we must have received the one that only had 162 points checked. Within moments of the purchase we found the switch for the map lights did not work. When I brought the car in to repair the switch the service department performed a free alignment check. Yep it was out of alignment, not by a whole lot but enough that I would have been charged if we had not complained. Well, they didn't have the switch assembly so I made another service appointment for when the new switch would arrive. At that point they would also perform the alignment correction. We had the car for approximately 2 weeks and I noticed the front brakes were making a grinding noise. I heard it earlier but thought the grinding noise may have been caused by oxidation from the car sitting on the lot for a length of time. I asked service to check out the problem, and they did. They found the front brakes were down to .3 mm (almost gone). Well I have to give the dealership a good review because they repaired all of the issues at no charge to me. Given all of these issues I wondered what other surprises my "certified" car would reveal. Its been over a month now and no new surprises (Yaaay!). Our lesson learned: Don't trust any dealership when they say they did a thorough check, take it to your own mechanic, or ask to see the inspection report. Now I don't know if this was just an anomaly or if the dealership's certified program is just an exercise to pencil whip a form. I am happy we found these problems, and the dealership worked with us to correct everything. More

Paint We had a major issue with the paint on my husbands 2016 Kia. After some research on our part and dealing with Mr. David Cates, our issues were dealt w We had a major issue with the paint on my husbands 2016 Kia. After some research on our part and dealing with Mr. David Cates, our issues were dealt with and ulimately resolved. That has renewed our faith in the Evansville Kia Dealership and the Kia brand. Thank you for working through this with us. More