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Lou Fusz Subaru St. Louis- Service Center
St. Louis, MO
458 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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458 Reviews of Lou Fusz Subaru St. Louis- Service Center
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March 11, 2017
6 month service Excellent and attentive service from Brian Eaton. Please note the final question forcing me to rate one individual over another is unhelpful. Sales, Excellent and attentive service from Brian Eaton. Please note the final question forcing me to rate one individual over another is unhelpful. Sales, Finance and Service have been equally excellent...so I chose the least misleading answer...your survey creator needs to revise this question. Thank you. More
by Bill1789
Employees Worked With
Brian Eaton
Helpful March 09, 2017
Fast service for an emissions inspection Service was fast and thorough. My only complaint is that the coffee pot was empty but I'll admit that I really didn't any more at that time of day. Service was fast and thorough. My only complaint is that the coffee pot was empty but I'll admit that I really didn't any more at that time of day. More
by OttoLickenbrock
Employees Worked With
Chris Peterson
March 08, 2017
Excellent and quick service. It almost took longer to check out than it did to have my oil changed and 18 mo service checks completed. and quick service. It almost took longer to check out than it did to have my oil changed and 18 mo service checks completed. More
by Ann
Employees Worked With
Brian Eaton
March 03, 2017
Modified car friendly I take my 17 WRX here for anything I need done. They are very happy to deal with modified cars. I would recommend anyone with a modified Subaru to com I take my 17 WRX here for anything I need done. They are very happy to deal with modified cars. I would recommend anyone with a modified Subaru to come here over Dean Team. More
by Ntho00y
Employees Worked With
Brian Eaton
March 03, 2017
2014 Subaru Legacy in for 30,000 mile service I took my Legacy in for the 30K mile service. I was greeted promptly and warmly by Brian Eaton, who checked me in for service. The maintenance servi I took my Legacy in for the 30K mile service. I was greeted promptly and warmly by Brian Eaton, who checked me in for service. The maintenance service was performed promptly, and completed in the time estimated by Brian. I have dealt with this dealership, and Brian Eaton for years, and have always received prompt and courteous service for Mazdas and Subarus I have owned over the past 20 years. I don't plan on going anywhere else for my service needs. More
by searcyl
Employees Worked With
Brian Eaton
February 24, 2017
Customer Service Brian was very helpful and made sure that someone was taking care of me when I took my car in for an airbag recall. I needed a loaner car and he also Brian was very helpful and made sure that someone was taking care of me when I took my car in for an airbag recall. I needed a loaner car and he also located the person that could set me up with the loaner. More
by gmasue
Employees Worked With
Brian Eaton
January 12, 2017
Avoid Lou Fusz Subaru - St Louis Service Department After new car purchase....I trusted service department. After 6 months....I began to question if this was the right place to do business. After 1 ye After new car purchase....I trusted service department. After 6 months....I began to question if this was the right place to do business. After 1 year....I will never return. More
by Tirolese10
Employees Worked With
Brian Eaton
August 22, 2007
Read my review on Dean Subaru. Being an ex-Service Read my review on Dean Subaru. Being an ex-Service Writer, I have very little trust in Service Writers and mechanics. However Brian was VERY frie Read my review on Dean Subaru. Being an ex-Service Writer, I have very little trust in Service Writers and mechanics. However Brian was VERY friendy and professional. Took care of our 30k mile service, repared a minor squeak and replaced a headlight that was out that was not asked of him. And did not try to sell us things that weren't needed. We got a free loaner and the car was completed in less than 5 hours. Outstanding Lou! More
by fizzak
Employees Worked With
Brian Eaton
