Lou Sobh Honda - Service Center

Exceptional dealership service We took our Honda Pilot in for a recall. Heather was super nice, so helpful and friendly. Heather was very knowledgeable and so efficient. Thanks We took our Honda Pilot in for a recall. Heather was super nice, so helpful and friendly. Heather was very knowledgeable and so efficient. Thanks to the entire service team we were there just a little over an hour, fantastic. Finally thanks for the super carwash our Honda definitely needed a wash. More

Excellent service during oil changes! This is by far one of the best dealerships I've ever had to get oil change service! Much much better the where I purchased by Honda! This is by far one of the best dealerships I've ever had to get oil change service! Much much better the where I purchased by Honda! More

My best service visit! My husband spoke with Harold about my car issues on the phone. By the time I arrived there, he already had coordinated with the team everything to tak My husband spoke with Harold about my car issues on the phone. By the time I arrived there, he already had coordinated with the team everything to take care of my car. This wasn't my first visit to the service department but certainly it has been the best. Thank you! More

Great dealership service for your Honda Did not have an appointment, but service advisor worked me in anyway. Good service, reasonable prices, quality Honda reliability - are there any other Did not have an appointment, but service advisor worked me in anyway. Good service, reasonable prices, quality Honda reliability - are there any other reasons not to love your dealer? More

Great service !! Great service department and friendly staff! Highly recommend ! Easy to make appointment and shuttle service! Great clean dealership! I will be buying Great service department and friendly staff! Highly recommend ! Easy to make appointment and shuttle service! Great clean dealership! I will be buying my next Honda here!! Thank you More

Good experience I had to take my 2006 Honda Element in for a factory recall. The girl in the service bay area was very nice and helpful. Since I didn't have a rid I had to take my 2006 Honda Element in for a factory recall. The girl in the service bay area was very nice and helpful. Since I didn't have a ride, I opted to wait for my car to get finished. The waiting room was full, but it did not feel crowded. There were high-rise tables and regular, padded chairs. Wi-fi was also available as was complimentary coffee. Experience was good. Nothing negative to report. As I said earlier, my only "disappointment" was that I heard them say twice (once to me and once to another customer waiting) that they would have "our car washed and brought out to us." I'm not sure what "washed" means in carland, but it definitely does not mean WASHED (i.e., CLEANED on the outside), as my car was brought out just like I took it in. A little disappointed after what I thought was going to be a nice surprise. Other than that, no complaints whatsoever! Very nice place! More

Expertise, Courtesy and Caring I live in Big Canoe, a mountain community almost an hour north of Cumming. The Honda's battery was no longer reliable. I needed roadside assistance tw I live in Big Canoe, a mountain community almost an hour north of Cumming. The Honda's battery was no longer reliable. I needed roadside assistance twice to get it charged enough for the drive to Lou Sobh. Haley in customer service understood and gave me a flexible arrival time; At the service center I was helped by a professional who described what needed to be done to my car in addition to the battery. I asked to have a couple of other things checked. While waiting for my car, I met with the technician serving my car. He explained in detail what needed to be done in addition to the battery. He was very helpful and informative and I appreciated his advice as I am not a car care expert but I need a safe reliable car, especially where I live in the mountains. There are car service businesses closer to home but I always feel that I am getting the best service possible when I go to the Lou Sobh Service Center. They care.. . More

Dedication Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friend Service was performed as requested, completed as promised!! Reasonable rates, comfortable and clean waiting area! All employees dealt with were friendly and helpful. I will be back! More

Excellent service department I was greeted promptly by Mac. I asked him to check to see if I needed my tires rotated along with oil change (I did). He also advised me that I was n I was greeted promptly by Mac. I asked him to check to see if I needed my tires rotated along with oil change (I did). He also advised me that I was not due for any major service. I asked him to check a sound when I turned steering wheel, but he could not make the sound appear. (It has not come back again). Washed my car before returning it. More