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Lou Sobh Honda - Service Center

Cumming, GA

4.9
4,175 Reviews

4,175 Reviews of Lou Sobh Honda - Service Center

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September 05, 2024

After a recent move to the area we chose Lou Sobh for maintenance visits for our two cars. Both times the service was easy to schedule, efficient and professionally handled. Jimmy provided sound reco More

by win.strickland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

Thank you so much for the review and noticing that we really do try to provide an exceptional customer experience. We appreciate your business and look forward to serving you again in the future!

September 05, 2024

they have a friendly staff, who are knowledgeable, the waiting area is clean and comfortable More

by VEF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 05, 2024

This was my first visit to Sobh's service dept. Heather Cullen was a fantastic service advisor, and she quickly gained my trust as someone who would take good care of my vehicle! More

by MDL95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Lou Sobh Honda responded

Thanks for giving us a try! We really appreciate your business and we are so happy that you enjoyed your experience with us. We will be sure to pass the compliment along to Heather and the team.

September 03, 2024

Good service professional care taken by service person, i had a great experience with the service center sofar More

by sharathkoride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wikle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gurrerui
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Lou Sobh Honda responded

Hopefully we can make it a five star experience next time! We appreciate your review and business!

September 03, 2024

The dealership is so nice, hospitable, and clean environment while you wait on your vehicle. More

by courtneygroover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Esloon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 03, 2024

Talin was professional, courteous and helpful. He is an asset to the dealership. The entire visit was efficiently handled. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
September 03, 2024

i have been very pleased with any service I have received from Lou Sobh. The Service Department has always been very helpful and answered my questions, especially regarding what is needed now vs what can be More

by A.SMITHWICK66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lou Sobh Honda responded

No, thank you!!! We appreciate your review and will pass the compliment along to Jimmy. See you next time!

September 02, 2024

I have an excellent experience every time I go into Lou Sobh Honda for service. More

by namitagpatel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talin Coester
Sep 09, 2024 -

Lou Sobh Honda responded

We are so happy that you enjoyed your experience with us! We really appreciate your business and look forward to serving you again in the future!

September 02, 2024

Heather was professional, friendly, and provided useful recommendations on car maintenance service. The waiting room was comfortable and pleasant. More

by laa064
Recommend Dealer
Yes
Employees Worked With
Heather Cullen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Lou Sobh Honda responded

Thanks for the excellent review. We are so happy that you enjoyed your experience with us. We appreciate your business and look forward to serving you again in the future.

September 01, 2024

Jimmy was fantastic. He checked the vehicle history and recommended only what is really necessary. Very impressed by the work and turnaround time More

by JOEWELLINGTON01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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