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Lou Sobh Kia
Cumming, GA
1,173 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,173 reviews
October 03, 2025
Very easy to work with. Knowledgeable and courteous staff. Quick to execution of paper work Knowledgeable and courteous staff. Quick to execution of paper work More
by boowashere
Verified Customer
October 03, 2025
Everyone at Lou Sobh was fantastic to work with. Liam was super polite and helpful. I really love my car and think it is beautiful. Thank you so much. Liam was super polite and helpful. I really love my car and think it is beautiful. Thank you so much. More
by chutson
October 03, 2025
Very attentive and great communication during my visit. I will always come back to this Kia location for service. I will always come back to this Kia location for service. More
by Lindsay Lemme
October 03, 2025
Easy to get scheduled for our 15,000 Mike service. Greeted promptly at the service lane and the guest lounge is very accommodating. Greeted promptly at the service lane and the guest lounge is very accommodating. More
by NINAMWATERS
October 02, 2025
They did a great job fixing my wipers and changing the oil. They kept me informed of when it would be ready and worked well with me. oil. They kept me informed of when it would be ready and worked well with me. More
by brianjohnston19
Employees Worked With
October 02, 2025
They did a great job fixing my wipers and changing the oil. They kept me informed of when it would be ready and worked well with me. oil. They kept me informed of when it would be ready and worked well with me. More
by brianjohnston19
Employees Worked With
September 30, 2025
First time bringing my Kia here for service. They were great from start to finish. The employees friendly. The waiting area is wonderful with a hot beverage machine and comfortable chairs. So mu They were great from start to finish. The employees friendly. The waiting area is wonderful with a hot beverage machine and comfortable chairs. So much better than the dealership where I purchased the vehicle. I will come to Lou Sobh from now on. More
by rgericke
September 30, 2025
Service has been excellent on every visit. Have been a customer for over 10 years. We have two Kia cars. The friendly personal attention given to my wife and I is greatly appreciated Have been a customer for over 10 years. We have two Kia cars. The friendly personal attention given to my wife and I is greatly appreciated More
by kclonts0
September 30, 2025
Person in the desk told me I didn't needed it my 32k if I was not planning to buy tires, cabin filter or change brake fluid with them. He provided information without even looking at the car. I paid 30 dolla was not planning to buy tires, cabin filter or change brake fluid with them. He provided information without even looking at the car. I paid 30 dollars to do an inspection which I was never charged in the past. I won't be returning there to check my EV6 any longer. Sorry More
by norberto.fas
September 29, 2025
Linda my service advisor was excellent. Very professional, she listened to my details of current car issues and noted again for verification. She was very easy to work with and showed inter Very professional, she listened to my details of current car issues and noted again for verification. She was very easy to work with and showed interest in my business. The technicians did a good job servicing my vehicle. Only suggestion is for the young men cleaning and bringing back car left the inside a bit dirty. More
by calderon_michael
Employees Worked With
Linda
