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Lou Sobh Kia

Cumming, GA

Overview
Employees
Reviews
Vehicles
4.7
1,173 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,173 reviews

September 29, 2025

Eli was great. I will definitely recommend buying from Lou Sobh Kia. Great experience overall! More

by greymckague
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elijah Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Lou Sobh Kia responded

Thank you! We’re so glad Eli made your experience a great one. We truly appreciate your recommendation!

September 29, 2025

Great quick service! Everyone is great. Wouldn’t trust anyone else with our service needs. Thanks! More

by yazs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 29, 2025 -

Lou Sobh Kia responded

Thank you! We’re so glad you can always count on our team for quick and reliable service. We appreciate your trust and loyalty!

September 28, 2025

Extremely unhelpful over the phone, but I came in and Matthew was able to explain everything perfectly and get me what I needed. More

by ellebettinger
Recommend Dealer
Yes
Employees Worked With
Matthew
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Sep 29, 2025 -

Lou Sobh Kia responded

Thank you for sharing your experience. We’re sorry for the confusion over the phone, but we’re glad Matthew was able to assist and make things right in person.

September 26, 2025

Service was excellent. Wait wasn't long. Matt went over the service and advised of my cars condition. More

by FREEHOMEPENGUIN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Williams, Matt
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Sep 29, 2025 -

Lou Sobh Kia responded

Thank you for sharing your experience! We're glad to hear Matt provided excellent service and kept you informed throughout your visit.

September 26, 2025

Everyone is responsive and polite. Making my appointment was easy and Monica was helpful working with my schedule. More

by VICKIEPENNWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Sep 26, 2025 -

Lou Sobh Kia responded

Thank you for sharing! We’re happy to hear Monica and the team made scheduling easy and convenient for you.

September 26, 2025

Awesome My experience with your dealership was very good. Thank you for checking with me. More

by conniegatlin
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Christian
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Sep 29, 2025 -

Lou Sobh Kia responded

Thank you so much! We’re thrilled to hear you had a great experience with us. We appreciate you taking the time to share your feedback!

September 25, 2025

This was my first experience in purchasing a vehicle on my own. Matt was great at answering my questions and his knowledge about the Kia products was exceptional. Alexis was also wonderful at finalizing t More

by cheryle.rounds
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2025 -

Lou Sobh Kia responded

Thank you for sharing your experience! We’re so glad Matt and Alexis were able to make your first car purchase smooth and stress-free. Congratulations on your new Kia, and welcome to the Lou Sobh family!

September 24, 2025

Andrew was awesome in helping finding a right car and he is very detail oriented person explaining all features of the car. More

by Venkat A
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Lou Sobh Kia responded

Thank you for sharing your experience! We’re happy to hear Andrew helped you find the right car and took the time to explain all the features in detail. Enjoy your new ride!

September 24, 2025

It’s been great working with Chris. He is very knowledgeable and has been very supportive throughout my leasing process. More

by tauqir10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 24, 2025 -

Lou Sobh Kia responded

Thank you for your kind words! We’re so glad to hear Chris was knowledgeable and supportive throughout your leasing process. Enjoy your new vehicle, and we appreciate you choosing us!

September 19, 2025

Always explain what service was done and why. Updates as the service is being done is very helpful. More

by Teclagg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad you appreciate the clear explanations and updates throughout the service. We look forward to continuing to provide helpful, transparent care!

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