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Lou Sobh Kia

Cumming, GA

Overview
Employees
Reviews
Vehicles
4.7
1,173 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,173 reviews

September 16, 2025

Chris Russel, sales person was very attentive and made sure we understood the process and felt at ease. More

by garytheriot67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Patton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Russel
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Sep 16, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad Chris provided attentive service and made the process clear and comfortable for you. We appreciate your feedback!

September 16, 2025

Courteous and friendly service. Appointment was on time and wait time was minimal. Car was clean and service was explained on checkout. More

by wbricker25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ShaikIm Jenks
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad to hear your visit was courteous, timely, and well-explained. We appreciate your feedback and look forward to serving you again!

September 15, 2025

Linda was great! Service did not check air in tires after rotating or reset them. More

by lisafadp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda
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Sep 16, 2025 -

Lou Sobh Kia responded

Thank you for your feedback. We’re glad to hear Linda provided great service, but we apologize for the oversight with the tire pressure check and reset. We’ll address this with our team to ensure it doesn’t happen again.

September 15, 2025

Jeremy was respectful of my time and kept me informed of the progress on the service of my car. He answered all my questions More

by acarroll21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Sep 16, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad to hear Jeremy kept you informed and respectful of your time while answering all your questions. We appreciate your feedback!

September 15, 2025

came in unannounced for a service, quickly serviced car and washed as well. what we thought would be a couple hours or more was like 45 minutes. More

by jdemoss568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2025 -

Lou Sobh Kia responded

Thank you! We’re so glad we could get you taken care of quickly and even include a car wash. We appreciate your trust and look forward to serving you again!

September 13, 2025

I appreciate the friendly service, Derek is a great guy. I like that my car is cleaner when I leave than when I came in. More

by dabroom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mugge
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Sep 15, 2025 -

Lou Sobh Kia responded

Thank you for sharing! We’re glad Derek took great care of you and that you enjoyed the friendly service and extra touch of leaving with a cleaner car.

September 11, 2025

Great dealership, friendly staff, and I got in and out relatively quickly. Definitely recommend for everybody. More

by brian.cl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad you had a smooth experience with our friendly team. We truly appreciate your recommendation!

September 10, 2025

Frank did a great and thorough job through our whole experience in buying a new car. There was no pressure and he was extremely helpful! I would definitely recommend this dealership. More

by larrygreen0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. Burns
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if Frank is listed among the sales department
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Sep 10, 2025 -

Lou Sobh Kia responded

Thank you for your kind words! We’re happy to hear Frank made your car-buying experience smooth and pressure-free. We truly appreciate your recommendation!

September 09, 2025

Great help and great service. Lou Sobh has never disappointed me. Top notch dealer and service dept. More

by Tsav10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2025 -

Lou Sobh Kia responded

Thank you! We’re thrilled to hear you consistently have a great experience with our team. We appreciate your continued trust and kind words!

September 09, 2025

Very prompt and friendly. Kept me advised of service time and explained service status issues. More

by MDC242
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad you found the service prompt and friendly and appreciated the updates along the way.

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