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Lou Sobh Kia

Cumming, GA

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Employees
Reviews
Vehicles
4.7
1,173 Reviews
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1135 Buford Rd

Cumming, GA

30041

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Showing 1,173 reviews

September 08, 2025

Excellent experience with the product and the sales person, Jose. It didn’t take very long since I am a repeat customer More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexis Patton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Pinenda
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September 06, 2025

I truly appreciated a d valued Andrew Krum's and others communications, quotes, and professionalism. More

by d.crites.2008
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chase Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Fabec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Krum 5+ Stars
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Sep 08, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad Andrew and the team provided clear communication, helpful quotes, and professional service. We appreciate your feedback!

September 04, 2025

The dealership is a very friendly place to spend time while you are waiting on your child(car). More

by sobel_j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad you found our dealership welcoming and comfortable while waiting. We appreciate your kind words!

September 03, 2025

The service team was fast and thorough and kept me informed throughout the entire process. More

by xine97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Britt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad our service team was fast, thorough, and kept you informed every step of the way.

September 02, 2025

I worked with Jason in the sales dept and it was a great experience. Would certainly recommend More

by foxd73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Fabec
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Lou Sobh Kia responded

Thank you! We’re happy to hear Jason made your experience a great one. We truly appreciate your recommendation!

September 01, 2025

Everything was as expected. The service took 1.5 hours and the entire experience was seamless. Thank you! More

by nnj0611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ShaikIm Jenks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad your service went smoothly and right on time. We appreciate your feedback!

September 01, 2025

The technician didn’t do a good job in rotataimg the tire. The mud flap at the rear was loose and hit a debris damaging the backside of the car. More

by GOPALSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ShaikIm Jenks
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Technician worked on my car
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Sep 04, 2025 -

Lou Sobh Kia responded

We’re sorry to hear about this issue. Please reach out directly to our Service Manager, Justin Britt, so he can address the tire rotation and repair the damage caused by the loose mud flap. We want to make this right. Justin Britt: (678) 679-7292

August 30, 2025

Great service easy to work with and very accommodating. Even filling out, the paperwork was very fast. More

by asiflinger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew.krum
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Sep 04, 2025 -

Lou Sobh Kia responded

Thank you! We’re glad the process was smooth, fast, and accommodating for you.

August 30, 2025

Very helpful and knowledgeable. Helped me get the car and then walked me through how everything works. Followed up after purchase More

by RYAN_1269
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose
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Sep 04, 2025 -

Lou Sobh Kia responded

Thank you for sharing! We’re so glad our team helped you find the right car, walked you through the features, and followed up to ensure you were all set.

August 28, 2025

Everyone is very efficient thorough knowledgeable and friendly. I would recommend this dealership to family and friends. More

by Jmee613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Williams
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Aug 28, 2025 -

Lou Sobh Kia responded

Thank you for the wonderful feedback! We’re so glad you had a great experience and truly appreciate your recommendation.

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