Loveland Ford Lincoln

Great follow up and easy to work with. I believe we will have a good relationship. I believe we will have a good relationship. More

The dealer was great to work with, the salesperson, Pat Seery was fantastic he answered all of my questions. Also made sure I understood how everything worked in the Truck. Seery was fantastic he answered all of my questions. Also made sure I understood how everything worked in the Truck. More

The service department is not ran very efficiently. I dropped off my truck for a check engine light and they did not even look at it until 6 days later. Each day I would call and ask the advisor when I dropped off my truck for a check engine light and they did not even look at it until 6 days later. Each day I would call and ask the advisor when I’d have my vehicle diagnosed, each day he would tell me this afternoon or tomorrow morning. They are very slow and/or over tasked. Take your vehicle somewhere else if you need it back within a day or two. More

Sales person Shelbie was great and key for our purchase transaction with the dealership. She made the process easy. transaction with the dealership. She made the process easy. More

I bought a 2021 F150 from Loveland Ford. I had an issue where my dome lights don't turn on when I open any of the doors. I called Loveland Ford Service Department to see if they would look I had an issue where my dome lights don't turn on when I open any of the doors. I called Loveland Ford Service Department to see if they would look at it. The truck is still under the original warranty. I explained the issue to the agent in the service department. He told me I would need to bring my truck in and leave it for 3-4 days for them to diagnose the issue. i asked about a loaner since I would be without the truck, and he said his rentals were out and I would have to wait at least 6 weeks. I decided to go to a different dealer. I looked the issue up online and found it was a known issue with the BMS (Battery Management Sensor). There was a BMS reset process suggested (turn on switch but don't start, activate the high beam switch 5 times, and then depress the brake pedal 3 times). I tried this and the second time I saw the battery icon flash 3 times which indicated a successful reset of the BMS. Now the lights come on when I open the door. To me this looked like the Agent could care less about me and solving my problem. Very very Sad!! I won't be using Loveland Fords Service Department any longer, at least until they convince me that they care about me as a customer and re-earn my trust. More

My sales experience was exceptional with this dealership, from the salesman to the delivery. I would highly recommend this dealership. from the salesman to the delivery. I would highly recommend this dealership. More

I traded my car in for 4runner and I accidentally left my garage door clicker in the car now the dealership is unwilling to give me my clicker back and the 4runner that I bought from them the tire bubbled up garage door clicker in the car now the dealership is unwilling to give me my clicker back and the 4runner that I bought from them the tire bubbled up from a manufacturer defect and they aren't willing to help replace it More

We were very pleased with the professionalism and promptness of all our questions and concerns. promptness of all our questions and concerns. More

Johnny Johnson did a great job, as did the management team that found the vehicle we wanted at a dealer in California, They procured the vehiclle and had it shipped to Loveland Ford in less than a week! team that found the vehicle we wanted at a dealer in California, They procured the vehiclle and had it shipped to Loveland Ford in less than a week! More

We are very happy with our car buying experience at Loveland Ford. The staff were all friendly and knowledgeable. We felt relaxed and appreciated through the entire process. We would definitely recom Loveland Ford. The staff were all friendly and knowledgeable. We felt relaxed and appreciated through the entire process. We would definitely recommend their dealership. More