Loveland Ford Lincoln

We came in a few months ago and have been meaning to write a review for the team at Loveland Ford. Long story short, we had a vehicle we wanted to trade in for a smaller pickup, we still owed on our tru write a review for the team at Loveland Ford. Long story short, we had a vehicle we wanted to trade in for a smaller pickup, we still owed on our truck but they said that wouldn't be a problem. I think our Salesman's name was Mike, older gentlemen very pleasant to talk to and definitely wanted to "earn" our business. We had a fun game of back and forth offers for the trade-in, and eventually we won that game and got a great deal. That same day we left with a new(to us) vehicle and we couldn't be happier. Thank You!! More

Jason was an excellent sales person! He answered all the questions we had and was very easy to communicate with. After test driving vehicles at other dealerships, it became apparent that Jason has a very un questions we had and was very easy to communicate with. After test driving vehicles at other dealerships, it became apparent that Jason has a very unique way of dealing with customers - one that does not pressure the customer and puts the customer first. Jason returned text messages and phone calls promptly and also followed up with any and all issues/questions. Natalie provided us with wonderful service and was also a pleasure to work with. She went above and beyond what was expected of her and made sure that our requests were met. Her flexibility and communication made it a very stress free buying experience. The dealership was very clean and every person we talked with was polite and very knowledgeable. We would highly recommend this dealership to anyone. Ask for Jason! More

Loveland Ford worked with me to purchase my new Ford Focus ST. Jason Dolliver, the internet sales consultant, worked with me over the phone and text messages to discuss my trade ahead of going to the d Focus ST. Jason Dolliver, the internet sales consultant, worked with me over the phone and text messages to discuss my trade ahead of going to the dealership. Jason even came in on his day off to work with me in finishing the deal on the Ford Focus ST. He was personable, they worked with me on price, and found me a competitive loan offer with a third party back that beat the rate my own bank offered me. More

Great experience. Contacted Karena via email. They worked hard to find the Focus ST I wanted. When my trade-in's engine blew up during the week of negotiations, they found a way to get me a great deal for it hard to find the Focus ST I wanted. When my trade-in's engine blew up during the week of negotiations, they found a way to get me a great deal for it regardless. A rival dealership offered a better deal and Loveland stepped up and beat their offer. They've earned my business for sure. More

Told $2,200 out the door on a used vehicle with my trade. I get there and they say it was a mistake and its $5,900. Also tell me that every purchase that day will get free service for 2 years. When asked abo I get there and they say it was a mistake and its $5,900. Also tell me that every purchase that day will get free service for 2 years. When asked about it after the purchase they tell me they are just going to give me one free oil change to cut costs. I feel extremely cheated along the whole way. Liars. More

Amazing experience. We walked into place with a bad image in our head due to previous managment but we only buy fords and to our pleasant surprise it is everything but what it used to be. We were greeted by in our head due to previous managment but we only buy fords and to our pleasant surprise it is everything but what it used to be. We were greeted by Melissa who we instantly liked and then the hilarious Javier. These two were awesome! They were patient, warm, funny, and found us exactly what we were looking for. It only took us 7 hours to find our dream truck (our last truck took us a month to decide) Javier and Melissa were right along our side and even fed us dinner! (Yes, really) I'm expecting and mentioned I was getting hungry and needed to go to my truck to get my snacks... Next thing I know, there is pizza on the table! Now that's customer service. ;) The general manger (can't recall his name) was always checking on us and right there for any questions at all. THIS PLACE DESERVES TWO THUMBS UP. We are ecstatic about our new truck and now will always go back for our families needs when it comes to vehicles! Abie and Denny. More

When I first went onto the lot was just wanting information. Told Travis what I was looking for, a low milage ford ranger. Told him everthing I wanted including color. Took about 7 weeks but he cam information. Told Travis what I was looking for, a low milage ford ranger. Told him everthing I wanted including color. Took about 7 weeks but he came up with the right vehicle for me. Haggling was easy, I got close to what I needed. The finance dept was easy to work with they made that end of it happen. Service dept got what I wanted, a spray in bed liner. They took me home, and picked me up when the truck was ready. Looks to me like a good group of people to work with. I'll go back when I'm ready for another one. Ron More

I was looking at a truck online and asked about a price. Karena got back to me very fast on the phone. I was surprised. She laughed a lot and made me feel comfortable. I came in later that day to meet her a Karena got back to me very fast on the phone. I was surprised. She laughed a lot and made me feel comfortable. I came in later that day to meet her and she told me Mike would show me the truck. He had all the answers. I bought the truck because Karena gave me a good price in an email and was very nice and no pressure. Mike was good too. I would send anyone there to buy a truck from her and him. The next time I need a truck or car I will call Karena first. More

I recently was involved in an auto accident that resulted in the total loss of my car and a broken hand. I really liked my car and was not in the market to buy another but began the search relunctantly. I in the total loss of my car and a broken hand. I really liked my car and was not in the market to buy another but began the search relunctantly. I did some on line research and had no real idea what I wanted and,it had been six years since last caring what was on the market. I drove through the used car lot just to look to see what was there. Saw a few cars that peaked my interest. As I started towards the lot, I was met by Harold Klein. He sensed my hesitation and instantly made me feel comfortable talking about the accident and the fact I had no idea what I wanted. I just knew what money I had available to spend. From this initial talk, Harold came up with four vehicles for me to go look at. His perception brought out that I did know what I wanted and he pointed that out and I drove home an ideal car that matches all my needs for a car. I couldn't be happier. Thank you Harold. I am whole again as soon as the hand heals. More

Upon our arrival on Sat 03Nov at 11:50, my wife and I were met by a salesperson (didn't get his name)in the lot. When I told him which cars I was interested in on their website and that we would be payin were met by a salesperson (didn't get his name)in the lot. When I told him which cars I was interested in on their website and that we would be paying cash, he took us inside to his desk (where we noticed copies of CDL's and other documents were openly laying on his desk) to look up the cars, but before he could finish the search, another salesperson came over and said something to him. He told us his appointment had come in and that he would have Javier help us. But instead, we were "helped" by Corrine. When I told her which cars I was interested in on their website, she told us the cars were at the Longmont location, but she could have them "here" in about 20 minutes. We told her that would be fine, told her we would return in 30 and left the lot at 12:15. When we returned to the dealership at 12:50, we asked for Javier. When he came up to us, we were told the cars were enroute and it would be at least another 30 minutes or so before they got there and asked if I would give him my cell number so he could call me when they arrived. I gave him my cell, and we left. Since I was interested in other cars at other locations, we decided to go to our next stop while we waited, so we drove to Greeley. We ended up buying a car at that location. No hassles, no problems. While we were sitting with the Finance Director signing the documents, my phone rang, but I did not answer at that time. It wasn't until after I was given the keys to the car and got into the car, that I retrieved the voice mail from Javier. He apologized for not getting back to me when the car arrived, stating they were short handed and had gotten busy. The time he called back per the date time stamp on my phone - 3:30. More