Read Reviews Low Book Sales

Low Book Sales

Low Book Sales

3371 South State
Salt Lake City, Utah 84111


Sales: (801) 428-0415
Service: (801) 214-3533
Parts: (801) 214-3533

Low Book Sales
Manufacturer: Used Car Dealer

Write a ReviewWrite a Review

  • Customer Service:

    4.6
  • Quality of Work:

    4.5
  • Friendliness:

    4.7
  • Overall Experience:

    4.4
  • Pricing:

    4.2

24-Month Rating

based on 68 reviews

4.5

4.5 out of 5

136 lifetime reviews

Low Book Sales

Most Reviewed Employees

    Employees have not yet been listed by this dealership.

Cars For Sale by this Dealer

Need a New Car?

Certified: Low Book Sales

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Low Book Sales has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Low Book Sales

We are the #1 used car dealer in Utah for a reason!
How is Low Book Sales Different?

-Upfront Stress-free pricing
-Certified 110-point inspection by ASE certified technicians
-Low Book Sales buys cars for more! Guaranteed or we pay you $250
-Free Vehicle History Report
-Free 45-Day Warranty on every vehicle
-7-Day Exchange Policy
-5 Days to Shop your interest rate, we offer rates as low as 2.99% OAC

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 9:00 PM

Sunday: Closed


Service

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 4:00 PM

Sunday: Closed


Our Amenities

Cable TV Free Loaner Cars
Children's Play Room Free WiFi
Customer Lounge Area Instant Financing
Express Service Shuttle Service
Free Coffee Television
Free Drinks Vending Machines

rkwilcock
2/5/2013 9:21:48 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mike Winck
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

I purchased a vehicle in the past from Low Book. I was unaware they had a Service Department open to the public until I received a coupon for inspection and emission certification. I was impressed on my first visit and have taken all three of my vehicles each year for several years.

I don't shop any more. I know their prices are fair and their technicians are well trained and professional. The service managers are knowledgeable and give honest opinions based on maintenance issues which should be considered, but may not be absolutely necessary at the time. There is never a hard sell.

I enjoy the waiting area, complete with refreshments and wi-fy access. During my last visit I conversed with another 'sold' customer. He had saved almost a thousand dollars to replace a catalytic converter as quoted by a dealer.

I will definitely continue to bring my automobiles here for maintenance and service issues. I will also shop here when considering the purchase of my next vehicle.

Was this review helpful to you?    Yes | No

Twitter
JohnNegrette
2/2/2013 8:37:46 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Sean
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

Thank you all for the hard work, and for selling me a nice vehicle. I will be back in one year to purchase a newer one.







Thanks again,


John Negrette

Was this review helpful to you?    Yes | No

Twitter
karenlmt1
1/29/2013 5:17:42 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Melissa and Mike
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

This was the best experience I have ever had with a service shop. They took really good care of me and my car. I had been to three other service shops and they could not figure out what the problem with my car was. They thought it might be this or that and gave me quotes but weren't sure. Low book found the problem and fixed it quickly and the price was much cheaper than other service centers had quoted me. They were very friendly and I appreciated that they took into consideration that my car was old and told me which things to fix the most instead of just telling me I had to fix everything to get more money out of me like has happened to me at other places. I love everything about them and will continue to go back for anything I need. I very very highly recommend them!

Was this review helpful to you?    Yes | No

Twitter
HayleeAlexis
1/23/2013 3:56:41 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brody
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Low Book Sales:

They put there cusomers first, they try to help you to the best of there ablities. Had a good expierence here, very helpful and friendly.

Was this review helpful to you?    Yes | No

Twitter
Shelsey
1/23/2013 12:58:13 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: No
Employee(s) Dealt With:
Sales Manager Low Book Sales Lindon Store
  • Customer Service:

    1
  • Quality of Work:

    1
  • Friendliness:

    1
  • Overall Experience:

    1
  • Pricing:

    N/A
  • Overall Score:

    1.0

My Review Of Low Book Sales:

In December of 2012 my mother traded in her car and gave a down payment for a newer/used truck at Low Book Sales of Lindon. The next day she realized the truck needed a few things fixed and after some push back the company agreed to fix the truck. Unfortunately, during this time my mother passed away and I immediately contacted the manager at Low Book Sales of Lindon to explain the situation. The manager clarified that they could dismiss the loan, refund her down payments, and return her car if the death certificate was provided. My grandfather was concerned about getting the paperwork to the bank in time and wanted to go talk to the manager in person. He went to Low Book Sales of Lindon to take care of things and the manager treated him horribly. The manager acted as if my grandfather was lying and trying to pull a fast one over on the company. My grandfather (who just lost his daughter at a young age and his wife the year before) spent over 3 hours at Low Book Sales of Lindon just trying to get confirmation that everything was being handled and the family would receive the car, down payment, and that the loan would be cancelled. He was treated so horrible that he got upset and left Low Book Sales of Lindon, we now decide to talk to the bank directly. At the bank, the loan officer informed him that the loan had not gone through because my mother needed a co-signer. My grandfather called an attorney for legal advice. He went back to Low Book Sales of Lindon the next day with an affidavit and the death certificate. The manager was still being unreasonable and rude but after four more hours of meeting with the manager, my grandfather was given that car and the down payment was deposited back into my mother’s bank account. Words cannot begin to express the extra stress that was endured on our family during this hard time of losing of a loved one. Our family has no trust with Low Book Sales and would advise others against doing business with Low Book Sales.

Was this review helpful to you?    Yes | No

Twitter
thebigtazman
1/19/2013 11:29:59 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
scott corey and johnny vigil
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

it was my first time buying a car and lowbook was the only one to help me with the purchase..... i got a 2001 rodeo and me and the wife love it..... thanks lowbook for all your help..... sincerely jon reimann

Was this review helpful to you?    Yes | No

Twitter
stephencowan
1/15/2013 11:18:01 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Stephen Cowan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Low Book Sales:

I was in need of a car and of all the other dealers they helped me and were a lot more helpful then any other dealership i visited.

I was able to get the car i wanted and at a price i could afford.

Also a huge bonus to buying from them is free safety/emissions and road side service was a huge plus to buying a vehicle from this dealer.

Highly recommended!

Was this review helpful to you?    Yes | No

Twitter
deanl
1/5/2013 2:06:22 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
mike
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Low Book Sales:

I would recommend low book sales to anyone there prices are great and they can and will get anyone approved low book sales is where I will buy all of my cars or trucks from now on.

Was this review helpful to you?    Yes | No

Twitter
Real estate expert
1/4/2013 2:43:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
2
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Low Book Sales:

Mike with the service department is amazing to work with. He is always quick to help and to resolve any issues. He Has a great attitude and always makes you feel taken care of and welcomed. Low book is a great place to get a car, and a dependable service department to rely on taking care of you and your car. It has always been a great experience!

Was this review helpful to you?    Yes | No

Twitter
Megxdavies
12/21/2012 7:10:05 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Melissa
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Low Book Sales:

Definitely recommend Low Book Sales! I trust them as I have come in for noises which turned out to be simple fixes or just a debris issue and they have always been honest and not tried to trick me into work that doesn't need to be done. Also, service can be charged onto an RC Willey account which is very helpful!

Was this review helpful to you?    Yes | No

Twitter

<< Reviews 1-10 | Reviews 21-30 >>