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Loyalty Toyota Richmond
Chester, VA
1,337 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
May 08, 2025
Dropped off on a Monday for wheel bearing job, given a
quote in the afternoon. Also needed a rear axle brake job. Ready and picked up by noon on Wednesday. Bailey kept me informed every step of the way. G
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by rmparamore
Employees Worked With
Bailey Romain
May 07, 2025
Thank you Stewart W.
for taking the time to make my oil change a great experience. You made sure to verify my information and called/texted me when my vehicle was ready.
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by tkanjum
Employees Worked With
Stewart W.
May 03, 2025
Excellent service department and staff.
Took good care of me and my car. Would definitely recommend Jennifer Stanley service advisor
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by Knelan321
Employees Worked With
Jennifer Stanley
