Loyalty Volkswagen
Chester, VA
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Logan was friendly and professional as soon as I walked in the door. I knew I wanted to by a VW but unsure of the model. His knowledge was impressive and I felt comfortable dealing with him. He lead me in the door. I knew I wanted to by a VW but unsure of the model. His knowledge was impressive and I felt comfortable dealing with him. He lead me through the process step by step. I've never received such excellent service from any dealership I've dealt with. The entire team was kind, cohesive, and you could tell really enjoyed their job. I would recommend Logan and this dealership to anyone. More
My Loyalty VW technical advisor Mike Altizer has consistently been an invaluable resource in helping me keep my 2018 VW Golf in top-notch mechanical shape !!! … it’s the best car with the best serv consistently been an invaluable resource in helping me keep my 2018 VW Golf in top-notch mechanical shape !!! … it’s the best car with the best service that I have ever had !!! … thank you for being both highly professional and personable !!! … you can’t get any better !!! … Bob Walters , Midlothian , VA More
Our Tiguan showed us an emergency light & Heather was able to schedule us in. We had excellent service from Kelan Bernicase as well as from Heather. Walton! able to schedule us in. We had excellent service from Kelan Bernicase as well as from Heather. Walton! More
Just had 1st service (oil change). Service team was great. Worked with Michale Altizer in service at drop iff and he was knowledgeable and made the always "dreaded" dealership service Service team was great. Worked with Michale Altizer in service at drop iff and he was knowledgeable and made the always "dreaded" dealership service visit pleasant and smooth. More
Needed to purchase a new vehicle and was not looking forward to it. From the moment I walked into this Volkswagon dealership I felt at ease. Jacob Williams understood my needs and helped me find the per forward to it. From the moment I walked into this Volkswagon dealership I felt at ease. Jacob Williams understood my needs and helped me find the perfect car. He was very friendly, knowledgeable, and professional. Jacob answered all of my questions and made the whole process as pleasant as could be. Will recommend Jacob and this dealership to anyone who is in need or want for a new vehicle. More
Jacob was very knowledgeable about Volkswagen vehicles and thoroughly answered all of my questions and concerns in purchasing a vehicle. He ensured the process went smoothly and I am satisfied with my pur and thoroughly answered all of my questions and concerns in purchasing a vehicle. He ensured the process went smoothly and I am satisfied with my purchase. More
I had a wonderful experience with Jacob Williams at this dealership. He was knowledgeable, patient, and truly cared about helping me find the right vehicle. dealership. He was knowledgeable, patient, and truly cared about helping me find the right vehicle. More
Jacob Williams at the dealership was exceptional. He listened to what I wanted and found me the perfect car. Great service and a great guy! He listened to what I wanted and found me the perfect car. Great service and a great guy! More
Michael Altizer provided service in this case. He is my trusted advisor at Loyalty Volkswagen. I can always turn to him for good advice on the maintenance of my car. Trust is an important factor He is my trusted advisor at Loyalty Volkswagen. I can always turn to him for good advice on the maintenance of my car. Trust is an important factor in everything we do and certainly important in the automotive maintenance business. Thank you for the support and the excellent work by the mechanic, Chris I believe, who performed the work on this car. More