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Criswell Honda
Germantown, MD
3,038 Reviews
Criswell Auto began as a family owned Chevrolet dealership in 1972 and we are now Maryland's largest group of independent, family-owned dealerships. We continue to expand and we currently have 11 New Vehicle franchises across three locations including Gaithersburg, Germantown and Thurmont, Maryland.
Criswell Honda has trained professionals ready to give you exceptional customer service and satisfaction.
We look forward to giving you the best automotive experience you've ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:30 PM
Tuesday 7:00 AM - 7:30 PM
Wednesday 7:00 AM - 7:30 PM
Thursday 7:00 AM - 7:30 PM
Friday 7:00 AM - 7:30 PM
Saturday 7:00 AM - 6:00 PM
Sunday Closed
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Showing 3,038 reviews
April 04, 2026
My consultant Sean N. was outstanding in all regards. He really listened to my needs and showed me the exact right choice of the two best cars to meet my needs. He was ver was outstanding in all regards. He really listened to my needs and showed me the exact right choice of the two best cars to meet my needs. He was very knowledgeable about my particular Accord and its features, the financing and warrantee options. He always made sure I understood as we went along. I couldn’t recommend Sean more highly. He turned my anxiety into confidence. I left Criswell yesterday feeling very good about my experience. I will be back for my next car, when the time comes. More
by Curt McCormick
Employees Worked With
Other Employees :
The young GM when I made the purchase was also well informed, professional and good to work with. The finance person was top notch as well.
April 03, 2026
Sean was very helpful and knowledgeable, and gave us space to make the best decision. He and Arbi were dedicated to ensuring we were satisfied with the price and of course the beautiful car. space to make the best decision. He and Arbi were dedicated to ensuring we were satisfied with the price and of course the beautiful car. More
by Kellie
April 02, 2026
John was very knowledgeable and pleasant to work with. I especially liked the fact that he wasn’t pushy, which would have made me go elsewhere. If you want a salesman that will listen to what you are look I especially liked the fact that he wasn’t pushy, which would have made me go elsewhere. If you want a salesman that will listen to what you are looking for, and not rush you just to make a sale, go see John at Criswell Honda. More
by tac4u2000
Employees Worked With
March 27, 2026
Tony is great walking us through the purchase of the Honda Passport. He is highly knowledgeable. Honda Passport. He is highly knowledgeable. More
by emilioespiritu11
Employees Worked With
March 21, 2026
Leslie and Bryan were great! Excellent service topped off with great information. Definitely will recommend. Excellent service topped off with great information. Definitely will recommend. More
by Jose Acosta-Sepulveda
March 18, 2026
I had a fantastic experience working with Alejandro during my recent car purchase. He was incredibly personable and friendly throughout the entire process, which made what can often be a stressful expe during my recent car purchase. He was incredibly personable and friendly throughout the entire process, which made what can often be a stressful experience feel easy and enjoyable. Alejandro always had a smile on his face and was very prompt when it to answering any questions I had. His professionalism and genuine approach really stood out. I also want to mention Edwin, the Manager,who took the time to walk me through the car's features and made sure I felt comfortable and confident with everything before leaving. Together, they made a great team and provided great customer service. I would recommend them to anyone looking for a smooth car buying experience. More
by Ambi
March 05, 2026
I’ve been purchasing my vehicles from Criswell Auto for over 15 years, and they have never let me down. Every member of their team consistently goes above and beyond to meet my needs and secure the best po over 15 years, and they have never let me down. Every member of their team consistently goes above and beyond to meet my needs and secure the best possible price. Their professionalism and dedication keep me coming back, and I wouldn’t consider going anywhere else. Criswell is simply the best. Dominique Vattuone is the number one sales associate/manager for a reason! More
by Go.go.krissy65
February 18, 2026
Excellent service! Tha sale associate and accountant support very well on my buying process.Thanks Tha sale associate and accountant support very well on my buying process.Thanks More
by Birhanu
Employees Worked With
February 17, 2026
Uche and his team were very pleasant and helpful. I usually have a hard time making big purchasing decisions, but he made it easy and was able to answer my questions. I usually have a hard time making big purchasing decisions, but he made it easy and was able to answer my questions. More
by Kbarber
Employees Worked With
Other Employees :
Victor (cannot remember his last name) finance, 5 star
