Lucas Chrysler Jeep Dodge RAM Inc. - Service Center

Issue was not resolved. After paying $4000, the engine light came back on and now the Throttle control light is also on, after 140 miles! But, to rub salt in the wound, the After paying $4000, the engine light came back on and now the Throttle control light is also on, after 140 miles! But, to rub salt in the wound, the dealership wants to add 3.5% to your bill if you use a credit card and will not accept personal checks! No one should be forced into subsidizing the cost of doing business. More

Kate was really helpful polite and very pleasant made my visit very enjoyable and most importantly efficient visit very enjoyable and most importantly efficient More

Car was worked on and returned promptly. This was very important since I needed to have the car for other appointments and responsibilities with children. This was very important since I needed to have the car for other appointments and responsibilities with children. More

Brought my car in and the problem wasn’t fixed noticed it on the way home called and got a “we can schedule you an appointment again” so since somebody didn’t do there job correctly I get pushed to the bac on the way home called and got a “we can schedule you an appointment again” so since somebody didn’t do there job correctly I get pushed to the back of the line after I already brought it in to get it fixed. While my car was there getting fixed a service advisor called me and told me the technician might of heard something while driving it but come and pick it up because that wasn’t the issue that I came in for and told me “ I don’t wanna open that can of worms” I guess putting safe and reliable cars on the road is not your #1 priority. Tells me I can drop my car off and the shuttle can transport me to and from the dealership but when my car is ready to be picked up at noon the shuttle driver is gone. But I guess it’s fine my car is getting worse now and bring it in when I’m free but when I do I’m told we “might” be able to look at it the day I bring it in. More

The team was very friendly and fast at getting my service done in a timely manner done in a timely manner More

It was an awesome experience! Ruth was able to get me in and out in a timely manner. Always top notch service when I go here. Ask for Ruth she is the greatest at her job! Ruth was able to get me in and out in a timely manner. Always top notch service when I go here. Ask for Ruth she is the greatest at her job! More

Awesome job by Jeep again. I am always happy when dropping my car off. Great job as always. I am always happy when dropping my car off. Great job as always. More

Just a great service this time from start to finish. I truly appreciate the professionalism and focused customer service. Thank you. I truly appreciate the professionalism and focused customer service. Thank you. More

Always kind courtesy take time to listen what going on with your car to solve it don’t have you waiting all day with your car to solve it don’t have you waiting all day More

The service department at the dealership is exceptional and goes above and beyond. they really care about their customers. and goes above and beyond. they really care about their customers. More