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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,934 Reviews

1,934 Reviews of Lynn Layton Chevrolet - Service Center

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July 25, 2025

Every body was very nice and friendly, the service was done in a timely manner. More

by Lester Borden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review, Lester! We’re thrilled to hear that you found our team at Lynn Layton Chevrolet to be kind and friendly, and that your service was completed promptly. We appreciate your feedback and hope to see you again soon! Sincerely, The Lynn Layton Chevrolet Team

July 25, 2025

George always provides great service and attention to detail. Couldn’t ask for better customer service! More

by dwinsett56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Lynn Layton Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that George provided you with great service and attention to detail at Lynn Layton Chevrolet. We strive for excellent customer service and appreciate your feedback. We look forward to seeing you again soon! Sincerely, The Lynn Layton Chevrolet Team

July 25, 2025

Wesley and everyone at Lynn Layton Chevy did a great job on servicing my Colorado. I had a oil change and tire rotation and was out in 45 minutes…thank you More

by DALY2262
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wesley Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Lynn Layton Chevrolet responded

Thank you, Daly! We appreciate your kind words about your recent service experience at Lynn Layton Chevrolet. We're glad to hear that the oil change and tire rotation for your Colorado were completed to your satisfaction and in a timely manner. We look forward to seeing you again for your next visit! Sincerely, The Lynn Layton Chevrolet Team

July 25, 2025

Great service. Took my car immediately to back. Would highly recommend them. Thanks for a great service experience. More

by JENTURNER1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Jen! We're thrilled to hear that you had a great service experience with us at Lynn Layton Chevrolet. Your recommendation means a lot to us. We look forward to serving you again in the future! Sincerely, The Lynn Layton Chevrolet Team

July 24, 2025

Made an appointment, they had my truck for a week and didn't even start looking at it. Wouldn't pick up the phone when I called. 0/10 More

by JANELAMIA
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wesley Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2025 -

Lynn Layton Chevrolet responded

Our team has acknowledged this review.

July 24, 2025

Staying with great. No long wasting at cold water and coffee.Last week and the paper treats are realized More

by NA13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2025 -

Lynn Layton Chevrolet responded

Thank you for your positive feedback! We're glad to hear that you had a great experience at Lynn Layton Chevrolet. We appreciate your insights and look forward to serving you again soon! Sincerely, The Lynn Layton Chevrolet Team

July 24, 2025

Well I have a 2022 Tahoe with 33,000 miles on it it has been at Lynn Layton shop for several weeks it’s sitting out front of dealership because it will not move . I asked about something to drive no one ev More

by MICHELLE.GEORGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2025 -

Lynn Layton Chevrolet responded

Hello Michelle, I have looked into your issue with our dealership and apologize for not being able to meet your needs to your satisfaction. Your vehicle was sitting outside of the service fence because of the transmission being inoperable. Our technician diagnosed your vehicle and ordered a valve body for the transmission. We were hoping to receive the part quickly and move your Tahoe from where it was dropped off straight into the shop, unfortunately the part did not come in before you decided to trade the vehicle. As for a loaner car we only have a certain amount of courtesy transportation vehicles available and did not have one at the time your vehicle was at our dealership. That being said, since your vehicle was still under warranty. GM warranty will pay for a rental vehicle and that option should have been presented to you. That is definitely something we will address with our staff. Again I apologize for your poor experience at our dealership and hope that we have the chance to earn back your business in the future. Jeremy Fields

July 24, 2025

Fast service , courteous I will always take my vehicles here they treat you like everyone is important More

by bobby_richey
Recommend Dealer
Yes
Employees Worked With
George Swann
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Jul 25, 2025 -

Lynn Layton Chevrolet responded

Thank you for your wonderful review, Bobby! We’re very pleased to know that you had a positive experience with our fast service and courteous team at Lynn Layton Chevrolet. We strive to treat every customer with importance, and we appreciate your loyalty. We look forward to welcoming you back for your future vehicle needs! Sincerely, The Lynn Layton Chevrolet Team

July 19, 2025

The customer service was not helpful or even a slight pleasure. Both the service department desk and the cashier desk were very short and unkind and unhelpful, unapproachable even. Then because of mostly More

by jadadaisy8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Window/cashier woman, not sure of the exact service department mans name, the dealership owner
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Jul 20, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Jada. We understand your concerns about the service you received at Lynn Layton Chevrolet. We appreciate your feedback, as it helps us improve our customer service. We strive to provide a welcoming and helpful environment, and it’s clear we fell short in your case. If you would like to discuss this further, please feel free to contact us directly. We hope to have the opportunity to serve you better in the future. Sincerely, The Lynn Layton Chevrolet Team

July 19, 2025

Worst dealership ever! Service is xxxx. People are Terrible. No communication . Threw parts away. Cars still not fixed 4 months later More

by Shaneslc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeremy Fields
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Armstrong
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanhoozer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Paul West
1.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Herndon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Wesley Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 20, 2025 -

Lynn Layton Chevrolet responded

Thank you for sharing your experience with us, Shane. We understand that having unresolved issues with your vehicle for four months is incredibly frustrating. At Lynn Layton Chevrolet, we strive to maintain open lines of communication and provide quality service, and it appears we have not met your expectations in this instance. We encourage you to reach out to us directly so we can address your concerns and work towards a solution. Your feedback is invaluable, and we appreciate you taking the time to share it. Sincerely, The Lynn Layton Chevrolet Team

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