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Lynn Layton Chevrolet - Service Center

Decatur, AL

4.6
1,096 Reviews

1,096 Reviews of Lynn Layton Chevrolet - Service Center

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April 26, 2024

They were very efficient they took care of my needs and explain in detail if there was any other work required. More

by angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

Great service didnt take long at all for my car to be serviced and returned More

by atlascampbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Vanhoozer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2024

They took care of my issue and got my oil changed in a timely manner. Thanks! More

by tbcbgrisham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2024

Bobby Richie and George Swan did an excellent job. Both are professional and customer focused. More

by JM
Recommend Dealer
Yes
Employees Worked With
George Swann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Lynn Layton Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Lynn Layton Chevrolet Team

April 24, 2024

Everyone was helpful and friendly. I have 2 complaints. I was suppose to receive a phone call when my car was ready for pick up. I dropped it off at 1pm. By 4pm no one called me. I che More

by s_laughmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Lynn Layton Chevrolet responded

We appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. Sincerely, The Lynn Layton Chevrolet Team

April 24, 2024

I had a great experience. Ben was efficient and the service was prompt. Thank you. More

by maxinehembree33
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Ben Thrasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Lynn Layton Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Lynn Layton Chevrolet Team

April 24, 2024

Good service always. Very honest and upfront on coats. They take good care of your vehicle. More

by DWAYNEBTAYLOR
Recommend Dealer
Yes
Employees Worked With
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Ca
Apr 26, 2024 -

Lynn Layton Chevrolet responded

We appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, The Lynn Layton Chevrolet Team

April 23, 2024

Very dependable and very one is very friendly and helpful.Short waiting time on your service More

by KATHYKELLY0086
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Hampton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Lynn Layton Chevrolet responded

Thanks for your perfect review, Kathy! We're glad to hear that our team was friendly and helpful! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Lynn Layton Chevrolet Team

April 23, 2024

They were quick and efficient. I have 2 dealerships a lot closer to me that I refuse to use due to bad experiences, but I will be bringing my vehicle back here for further services More

by waite_christine2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Lynn Layton Chevrolet responded

Thank you for your wonderful feedback, Christine. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Lynn Layton Chevrolet Team

April 22, 2024

Good service experience but just because you have an appointment does not mean you will be seen at that time. More

by rbarnett1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Apr 24, 2024 -

Lynn Layton Chevrolet responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Lynn Layton Chevrolet Team

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