Lynn Layton Ford - Service Center

Took my 2019 F150 in for The Works and they got right on it. I was waiting less than a hour. The staff is friendly and informative and the pricing is fair. it. I was waiting less than a hour. The staff is friendly and informative and the pricing is fair. More

Everything always goes smoothly at Quick Lane when Brad is there. He makes me feel like a valued customer. He explains the work done and if anything needs to be done in a professional but understandable ma is there. He makes me feel like a valued customer. He explains the work done and if anything needs to be done in a professional but understandable manner. More

Glen was extremely helpful in solving our issue. Even when their was an issue with the repairs done previously . Even when their was an issue with the repairs done previously . More

Jim was great. I had several questions about service intervals and work performed and he took the time and explained every one. I had several questions about service intervals and work performed and he took the time and explained every one. More

Fast service, on time and thorough a good experience will use again in the future thanks use again in the future thanks More

I appreciate how I can rely on what Jim and Brad tells me about what my car needs to be a safe vehicle for my family to drive. Dale and Bradley out in the shop really take special care of our families my ve about what my car needs to be a safe vehicle for my family to drive. Dale and Bradley out in the shop really take special care of our families my vehicles, to ensure that things are identified to ensure any future potential issues. All of the support team at quick lane have been maintaining our vehicles for years. Our children were in high school when Quick Lane began maintaining our vehicles and now our three kids are grown and out on their own and two are married with families of their own and they still bring their vehicles to Quick Lane for repair. Our daughter drives an hour from New Market to Decatur to continue service from Brad, Jim, Dale and Bradley. The other techs I do not know as well as they have not been there as long, but I can rest assured that these four team members have our backs. Please let them know how well they care for their customers, I am sure you already have, but if not, please do. More

Cordially resolved to my satisfaction when a dispute arose whether work would be covered by the new vehicle warranty. Thanks . arose whether work would be covered by the new vehicle warranty. Thanks . More

Joe is the best service manager I have ever dealt with. Professional, polite and efficient. He is the face of Lynn Layton for me. Professional, polite and efficient. He is the face of Lynn Layton for me. More

Joe was great as usual. Very professional but friendly. Which can be very rare these days. Very professional but friendly. Which can be very rare these days. More