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M'Lady Nissan
Crystal Lake, IL
1,414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,414 reviews
September 11, 2025
Drove 2 hours after being told on the phone they would match my trade, vehicle I was looking to purchase was advertised as a certified pre-owned and when we started talking numbers they tried to increase match my trade, vehicle I was looking to purchase was advertised as a certified pre-owned and when we started talking numbers they tried to increase the value of the truck by $2000 for it to be a certified pre-owned. They couldn't get ahold of my bank to get an exact pay off, gave them a number above what the payoff was, so there would be an overage, it took them almost a week to get the pay off by which time I had made a payment so I would not get a hit on my credit report, then they paid off the car for that amount instead of the agreed on amount they said they were going to send. I would avoid this dealership, when you think about the hassle of dealing with a dealership, this dealership is the center piece of that thought. Empty promises at this dealership for sure. More
by chris.hutchins92
September 11, 2025
All aspects of the car buying experience wnet smoothly. Everyone was very professional and friendly. Everyone was very professional and friendly. More
by Jsclark1974
September 11, 2025
Eddie Colville (salesman) was very helpful with my new car purchase. This is my 7th car purchased at M'Lady Nissan. Always great service from Eddie and Ryan Hummel (Sales Manager). I recommend this dea car purchase. This is my 7th car purchased at M'Lady Nissan. Always great service from Eddie and Ryan Hummel (Sales Manager). I recommend this dealership when looking for a new car! More
by alkabb88
Employees Worked With
September 06, 2025
Tuve una buena atencion,y me explico a gran detalle sobre el funcionamiento del vehiculo . el funcionamiento del vehiculo . More
by moisesportilla
September 06, 2025
David and Alex were amazing! They got me my 2025 Nissan Murano after coming from Huntley and I can’t recommend another dealer other than M’Lady Nissan! Amazing people, great deal They got me my 2025 Nissan Murano after coming from Huntley and I can’t recommend another dealer other than M’Lady Nissan! Amazing people, great deals, and amazing cars! Come on in and say hi to David and Alex to get a amazing deal! More
by rayh25
Employees Worked With
September 03, 2025
David was really helpful throw out the process. He explained everything really will and showed as around the dealer and made car purchases experience really good He explained everything really will and showed as around the dealer and made car purchases experience really good More
by Jazahm1
Employees Worked With
September 02, 2025
This was my second time purchasing a vehicle from Hugo at M'Lady. Always such a great experience. Hugo is amazing to work with. He listens and gets you what you want. M'Lady. Always such a great experience. Hugo is amazing to work with. He listens and gets you what you want. More
by hlickfelt
Employees Worked With
August 31, 2025
El professionalism le flulle en la Sangre A Hugo the best communication sus companeros de tranajo siempre se preocupen por que el cliente este bien atendido me isieron sentir parte del equipo. best communication sus companeros de tranajo siempre se preocupen por que el cliente este bien atendido me isieron sentir parte del equipo. More
by J.tolentino98@yahoo.com
Employees Worked With
August 30, 2025
Excelente servicio, una atencion 100% personalizada, sin duda un buen lugar para comprar tu auto duda un buen lugar para comprar tu auto More
by Jesús
Employees Worked With
August 30, 2025
I have purchased 2 cars from Hugo and he has always been such a pleasure to work with. He truly cares about his customers. He and is always available for questions. If you are in the market for a new car, I such a pleasure to work with. He truly cares about his customers. He and is always available for questions. If you are in the market for a new car, I highly recommend you ask for Hugo! More
by Ashley
