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M'Lady Nissan

4.5

425 Lifetime Reviews

5656 Northwest Highway, Crystal Lake, Illinois 60014
Open Now 9:00 AM - 9:00 PM Hours
Call (815) 459-2288

Top Reviewed Employees

Eddie  Colville, Sales Consultant , M'Lady Nissan

Eddie Colville

Sales Consultant
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Tom  Gilhooly, Sales Manager, M'Lady Nissan

Tom Gilhooly

Sales Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Randy Delrosario, Secondary Finance Manager, M'Lady Nissan

Randy Delrosario

Secondary Finance Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Phillip Hellstrom, Customer Relations Manager, M'Lady Nissan

Phillip Hellstrom

Customer Relations Manager
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

Latest Reviews

March 29, 2017

"Excellent"

- J perrett

Great people to work with!! Friendly, and knowledgeable. Kept in contact with us and made sure we were taken care of. All around a great experience

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March 21, 2017

"AMAZING experience .... Great staff "

- janet valiente

my name is Janet .I came into the dealer ship hoping to be helped. i had purchased a car 3 years prior and i know i had gotten "taken" on the deal. i went to M'lady and they explained from beginning to end how they could help me. i spoke with the leasing manager Eddie and he was such a down to earth guy. He explained the negative equity from the prior car and all the details behind it. He was a genuine person , not someone who is jut trying to close a deal. Everyone at M'lady was. We were there for almost 8 hours and they even offered us food and check on us as we waited. There we felt like we were actually getting treated like people not like possible money. i had so much negative equity on the prior can and it was in such bad shape i couldn't use it as a trade in and thought i was stuck . After a couple of hours i honestly thought i was walking out of there empty handed. Eddie said he would try one more thing . He and the finance manager (Randy) where able to close a deal for me on a beautiful car paying almost 200 hundred dollars less. and now i have the opportunity to bring my credit score up and afford with out hesitation to pay my car, i cant stress enough how much of a positive experience it was for me. hands down M' lady is th only car lot i will go to for future purchases. AMAZING STAFF and experience.

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March 15, 2017

"Wonderful experience "

- Danielapalencia16

Every one was friendly and super nice , Everyone was so polite also made everything understandable for purchasing the car. Also made it easy and gave us options wich we like we had different opinions about when purchasing a car

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Parts Store
  • Children
  • Customer Lounge Area
  • Drive-In Service
  • Free Coffee
  • Free Loaner Cars
  • Free WiFi
  • Instant Financing
  • Pet Friendly
  • Television
  • Vending Machines
M'Lady Nissan, Crystal Lake, IL, 60014