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M'Lady Nissan - Service Center

Crystal Lake, IL

5.0
181 Reviews

181 Reviews of M'Lady Nissan - Service Center

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October 15, 2016

service The service manager was very personable and knowledgable. The suroundings were vry nice while waiting for the service to be comleted. It was alo very More

by larry karch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
September 27, 2016

Tire Puncture Elaine and Peter are always eager to help. Brought my car in and received excellent service as always. They sourced my tire and had it installed, car More

by Msjen101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott M'Lady, Mir Ali, Bryan Murphy, Peter Halabrin
September 12, 2016

Recall and 10k service Everything went smoothly.having 3 recalls within the 1st 9 months was not what I was expecting. However, they gavery me a car to use until the repairs More

by Fitze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
September 11, 2016

Free oil change and tire maintenance. Everyone in the dealership is extremely friendly and helpful, specifically in the service department. I plan on being a lifelong customer. Love the pe More

by Msjen101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott M'Lady, Mir Ali, Bryan Murphy, Peter Halabrin
September 10, 2016

EXCELLENT PEOPLE THEY KNOW THE NISSAN PRODUCT ARE EXTREMELY HELPFUL. THEY GO THE EXTRA MILE. FRIENDLY . TAKE THE TIME TO LISTEN TO YOUR PROBLEM. TRY THEIR BEST TOSOLVE More

by rogue guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dibella, Brandon Mason
September 10, 2016

A quite wait time A nice quite and clean place to wait for your car to be repaired. The customer service people kept you informed about your car .Thanks More

by Lorrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember the name
September 08, 2016

oil change etc timed service i bt did not take longer than the time quoted even though they were very busy as it was Friday before labor Day weekend, was taking a More

by helga seeliger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
do not remember any names
September 08, 2016

Great service On time on budget, great customer service. This quality of service has been going on for over 25 years. Many friend and relatives have bought/leased v More

by Bonnie C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Franchek
September 08, 2016

Excellent Service Dept. I have used this service dept. for more than 10 years. I have never been disappointed. Yes, there were a few "glitches" over the years. But they have More

by Anthony Tristano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Franchek
September 08, 2016

Excellent Service Have been customer of this dealership for many years. Have purchased vehicles and had them serviced here. The overall experience has been excellent an More

by Scott T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti
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