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M'Lady Nissan - Service Center

Crystal Lake, IL

5.0
181 Reviews

181 Reviews of M'Lady Nissan - Service Center

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November 04, 2022

Clean caring respectful of clients needs. Willing to help client understand vehicles diagnosis If unable to wait for vehicle a loaner is offered More

by A_poremba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
November 04, 2022

Always pleasant to work with the Service team. They are upfront about the work to be performed and provide suggested maintenance that may be due soon as well without any pressure to get it done. More

by jjwhite22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
Nov 04, 2022 -

jjwhite22 responded

Always pleasant to work with the Service team. They are upfront about the work to be performed and provide suggested maintenance that may be due soon as well without any pressure to get it done.

November 04, 2022

I purchased my 2017 Nissan Murano 5 years ago and have been bringing it in to M'Lady for service since then. I have had nothing but positive experiences with each visit. Every staff member is exceptiona More

by darice.hastings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Visconti, Brandon Mason, Peter Halabrin, Ryan Marciciak, Scott Hoak
November 03, 2022

Brandon is fantastic to deal with whenever I bring in my car for service. Follows up with me if the repairs meet my satisfaction. Also, remembers my first name!!! More

by mpc.cummings
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

I’ve gotten all of my service done at M’lady Nissan in Crystal Lake for many years. I typically work with Brandon in the service department. He’s always welcoming, professional, and informative when I hav More

by illini1008
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

I’ve been dealing with M’Lady Nissan for the past 7+ years. I brought my 2011 Rogue to them for service and bought my 2021 Rogue Sport from the dealership. The service department has always been excelle More

by CharSchiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

They are professional, honest and take time to explain the work that is being done. I appreciate the service team- especially Brandon! More

by millwaterridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason, Peter Halabrin
November 03, 2022

Brandon is incredible. He is very attentive and listens very well to my concerns. He suggested all of the items I needed for my vehicle and even let me know things I will n More

by Kayla Torres
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

Brandon is the best advisor. He is very attentive and communicates great. Thank you for all your help. More

by BrittanyM1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
November 03, 2022

Brandon helped me a ton while i was passing through. Go see Brandon for all your car needs. More

by Maxwnn123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Mason
Mar 18, 2023 -

M'Lady Nissan responded

Thank you for the 5 Star review

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