Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
532 Reviews of MINI of Allentown - Service Center
Sort by
June 19, 2017
Great customer service This dealer has great customer service and will help you with any type of problem your car may be having in the best way they can. I definitely recomm This dealer has great customer service and will help you with any type of problem your car may be having in the best way they can. I definitely recommend! More
by Jam1234
Helpful April 19, 2017
Out with the old, in with the new(er)! We brought our MINI in for a recall service task and ended up leaving with a newer vehicle. Matt is very knowledgeable of the units he sells. He not o We brought our MINI in for a recall service task and ended up leaving with a newer vehicle. Matt is very knowledgeable of the units he sells. He not only sells them but has two of his own. He was courteous and professional and best of all, he didn't pressure us on anything to do with the transaction. Everyone we dealt with was friendly and accommodating. It was a pleasure to do business with both the service folks and sales alike. This is where your next MINI is! Come and get it! More
by trickylace
February 21, 2017
Getting an issue resolved Getting work done to my mini this month. Hopefully the car is drivable again. They're friendly, helpful and will take care of your mini. Getting work done to my mini this month. Hopefully the car is drivable again. They're friendly, helpful and will take care of your mini. More
by Organization929
Employees Worked With
December 29, 2016
Best salesperson ever! Lauren was hands down the best salesperson we have ever encountered. So pleasant and bubbly and upbeat. Will have no hesitation in purchasing from Lau Lauren was hands down the best salesperson we have ever encountered. So pleasant and bubbly and upbeat. Will have no hesitation in purchasing from Lauren again. More
by Minibrit
Employees Worked With
October 12, 2015
Service Department From my personal dealings with the service department, I believe that Luis Rodriguez and Ryan Gavazzoni are doing a great job in the service departmen From my personal dealings with the service department, I believe that Luis Rodriguez and Ryan Gavazzoni are doing a great job in the service department at Mini of Allentown. Everytime I need repairs to my mini they are there to help get the needed repairs done and get me back on the road as fast as they and my Technician (Ryan Wiegand) can. These guys are always friendly and respectful to me and my needs. I know when the time comes to buy I new car I will be back ay Mini of Allentown simply because of the Great Service I have ALWAYS received there. Service after the sale means Everything to me. So thanks again Luis and Ryan and Ryan for everything you do to keep my mini and myself happy. You guys are the best!, Second to NONE! More
by Big Dog
October 12, 2015
Nice car and good sales Jolene is very helpful in explaining the auto terminologies in Mandarin. The car is a little pricy, but it is warrantied so I don't have to worry abou Jolene is very helpful in explaining the auto terminologies in Mandarin. The car is a little pricy, but it is warrantied so I don't have to worry about future problems. More
by Crystal
Employees Worked With
August 06, 2015
Service department I've had two experiences at this service department and both have been unprofessional and extremely unpleasant. The service department manager Luis is I've had two experiences at this service department and both have been unprofessional and extremely unpleasant. The service department manager Luis is extremely unprofessional. When I gave him my warranty he literally rolled his eyes. He couldn't have been more dismissive or ride. The first time I paid out of pocket. I had to make 10 phone calls in which NONE were returned.. I would avoid this place like the plague. Morristown mini has been professional and helpful. Drive there if you can. More
by Flight girl7777
Employees Worked With
February 05, 2014
I visited MINI of Allentown for service for the first time today, and my experience was fabulous. Although I’ve owned a 2005 MINI Cooper for years, I’ve always had my local mechanic work on it, becaus time today, and my experience was fabulous. Although I’ve owned a 2005 MINI Cooper for years, I’ve always had my local mechanic work on it, because it’s more convenient for me. Last week, I made an appointment because my power steering was kaput – months ago, I had received a letter from MINI explaining that they had extended my warranty coverage for that system, and I decided to bring it in to them. I spent only 1.5 hours in their funky lounge (complete with coffee, biscotti, stereo, TV, leather sofas and dog treats), while Luis took great care of me – ultimately presenting me with a $0 bill (the work was covered under warranty) and a sparkly car that had just been cleaned! He was cheerful, efficient and pleasant and deserves kudos for taking such good care of customers. I will be back, that’s for sure. They have a loyal customer now. I spent a good bit of my time in the lounge, drinking coffee and picking my next MINI’s paint colors. More
by nanbug
Employees Worked With
January 12, 2012
Rob, Thank you for the great service Felicia and Rob, Thank you for the great service Felicia and I received. Having your car towed in for unexpected repairs is never fun, to say the least, but Rob, Thank you for the great service Felicia and I received. Having your car towed in for unexpected repairs is never fun, to say the least, but our service experience at your dealership renewed our confidence in Mini. From start to finish, everyone we dealt with at Mini of Allentown (especially yourself) was positive, professional, personal, and genuinely attentive to our needs. Beyond the prompt handling of our car's needed repair, the additional info regarding the courtesy vehicle inspection, complementary car wash, and loaner car while ours was being serviced are all truly appreciated. Above it all, though - being met with a handshake and a smile when I returned to pick up my car meant the world to us. I will gladly return to Mini of Allentown for all my future needs, and would recommend your dealership to others without hesitation. Please feel free to share my appreciation with others. I know I will. Cheers, Brian Rogan More
by Roganbf
Employees Worked With
Rob Migliaccio
December 15, 2011
This was by far the best service experience that I have ever had. They took my car in with only one day notice, did all of the repairs, washed it, and delivered it 130 miles back to me. I will never buy or ever had. They took my car in with only one day notice, did all of the repairs, washed it, and delivered it 130 miles back to me. I will never buy or service a Mini any where else. More
by rellis5
Employees Worked With
Rob Migliaccio
