MINI of Fort Myers

First time MINI owner and the service was first rate Took my MINI in for service and they did a fantastic job. I would highly recommend this dealership for all service and sales. One thing to change woul Took my MINI in for service and they did a fantastic job. I would highly recommend this dealership for all service and sales. One thing to change would be the texting service did not work so might want to look into that. More

Excellent service deparrtment. I just purchased my 2nd Mini Cooper. I contribute one of the reasons for my 2nd purchase is the excellent customer service that Mini of Ft. Myers have I just purchased my 2nd Mini Cooper. I contribute one of the reasons for my 2nd purchase is the excellent customer service that Mini of Ft. Myers have provided me.( Claude & Eddie) They are trustworthy and dependable. The highly trained service staff has consistently provided excellent service in a timely manner. I have recommended the Mini Cooper to many individuals that have approached me in ref. to my car. I always tell them about the wonderful service team ! Every car is going to require service- I know that Mini of Ft. Myer's gets the job done right! More

Help me when in desperation. On a Saturday afternoon I suddenly got a flat tire on my run flat. I called Eddie and 1:20 and he told me to come in and they would fix it for me, ot On a Saturday afternoon I suddenly got a flat tire on my run flat. I called Eddie and 1:20 and he told me to come in and they would fix it for me, otherwise I would have had no car for the weekend. While I was there they also did my oil change, spark plugs and wiper blades. Kudos for my Mini dealer in Fort Myers Fl. More

Great Mini service! I have been servicing my car here for six years. Service manager, Eddie, makes sure that all of the "t's" are crossed and the "i's" dotted to keep my I have been servicing my car here for six years. Service manager, Eddie, makes sure that all of the "t's" are crossed and the "i's" dotted to keep my wonderful Mini running perfectly. More

Scott Ross If you want a typical car salesman, go elsewhere. If you want someone who is polite, courteous, knowledgeable and professional, see Scott Ross. We If you want a typical car salesman, go elsewhere. If you want someone who is polite, courteous, knowledgeable and professional, see Scott Ross. We looked for several months for the right car. We visited a number of dealerships where, though we liked the cars, the behavior of the salespeople was such that we just walked away. Scott Ross was a pleasant change. He was at all times a gentleman and provided solid support and information throughout the process. We would recommend Scott to anyone who is looking for a vehicle. More

Caring, friendly and very knowledgeable I love coming to this dealership. Everyone goes out of their way to be friendly, helpful and very knowledgeable. Claude was right there when I entered I love coming to this dealership. Everyone goes out of their way to be friendly, helpful and very knowledgeable. Claude was right there when I entered and explained everything to me. More

Attentive service! Eddie, my Mini of Ft Myers service rep greeted me warmly,was kind enough to comment positively about my Coupe,overall great,attentive! Explained what Eddie, my Mini of Ft Myers service rep greeted me warmly,was kind enough to comment positively about my Coupe,overall great,attentive! Explained what needed to be done and the cost involved...there were no surprises ! Claude,the Service director, very patiently and completely explained what was done to my MINI and why....answering all my questions in a very understandable manner.....escorted my Wife and I to our newly cleaned and serviced MINI!. Brittany,the Receptionist, was very kind and patient..explaining all that was necessary for the use of a loaner vehicle....also, gave us advise as to where the shopping and restaurants were! Most important..I love my MINI....my 3rd!! More

Never have had better service or care! We were visiting from NY state and had a flat tire issue. I called and they were very helpful on the phone and even though extremely busy, took time We were visiting from NY state and had a flat tire issue. I called and they were very helpful on the phone and even though extremely busy, took time to talk to me. When it was decided we needed to get service they said to come right in and when we arrived they got us right in. They went over our entire warranty history and even offered to do a warranty maintenance that was due. They went over and above! Claude was extremely friendly and thorough. This us the best service out of 3 dealerships I have dealt with. It makes me want to buy my next car from that dealership. More

A un-expected out come! We stopped at Mini of Ft.Meyers as we had searched on line looking for a pre-owned Lincoln MKX. The staff each had their own personalities making it We stopped at Mini of Ft.Meyers as we had searched on line looking for a pre-owned Lincoln MKX. The staff each had their own personalities making it a fun place rather than some recent experiences where we felt a tension among staff. The team worked to help, get answers and remained calm finding solutions to any glitch that arose. Our sales associate, Brooke Hendrix was laid back and just kept the process flowing. Heather Smith in Fiance at MOFM (Mini of Ft. Meyers) just remained calm positive and encouraging. She said she would find a way that we could take the car home that day, and she did even when our credit card companies were not initially able to raise our credit limits in order that we could get our cash back rewards in lieu of using our investment funds. We took the car home that day while we we were on "our car high" and avoiding the disappointment of having to return another day. . . . and you think it can't better, they encouraged us to try their coffee machine that made the best cappuccinos around - FREE! Ecstatically, Fred and Karen Juba, Estero, FL More

Helpful service but definitely could be improved. Helpful service. The quality of work could of been improved (such as the car wash) and the level of professionalism of the dealership as a whole could Helpful service. The quality of work could of been improved (such as the car wash) and the level of professionalism of the dealership as a whole could improve as well. I saw associates conversing about their personal lives, which is fine but not in a place of business. More