MINI of Montgomery County
Gaithersburg, MD
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I purchased a car from this so-called "premium" dealership, and was treated with unwarranted suspicion by the senior finance and management staff. If I wasn't halfway through the purchase at the p dealership, and was treated with unwarranted suspicion by the senior finance and management staff. If I wasn't halfway through the purchase at the point that I started experiencing discrimination, I would have walked away from the transaction. When I complained to senior management, they doubled down and tried to justify their behavior. Suffice it to say that I DO NOT recommend MINI of Montgomery County. More
Great experience with John Wyatt he work with me all the way through . Everyone was friendly and helpful. Buying a car can be pain but they made a very good experience way through . Everyone was friendly and helpful. Buying a car can be pain but they made a very good experience More
FAILED TO SEND ME CHECK FOR MORE THAN 2 WKS AND COUNTING This is the worst dealership I have ever seen. We sold a car here and the dealership has been withholding the check for more than two weeks. We still This is the worst dealership I have ever seen. We sold a car here and the dealership has been withholding the check for more than two weeks. We still haven't' received the check. This is ABSOLUTELY UNACCEPTABLE. They do not service their customers and are HORRIBLE. EVERYONE SHOULD STAY AWAY FROM THIS PLACE. More
Excellent Experience We recently purchased a 2018 Countryman at Mini of Montgomery County, and the experience was quite positive. We had received a call that our low milea We recently purchased a 2018 Countryman at Mini of Montgomery County, and the experience was quite positive. We had received a call that our low mileage 2014 mini convertible might be a worthwhile trade-in at this time, so we took the opportunity to check out the current inventory. We worked closely with Motoring Advisor, Mark Mann, and he couldn't have been more attentive, gracious and helpful. Together with his manager, Nick, and some creative accounting, we walked away with a beautiful Countryman, fully loaded, at a very reasonable lease price. Mark's post-purchase availability to insure we understood all of the amenities was stellar, and I have no doubt that he and Nick will be there as needed throughout the lease. MiniMarvelous More
Wonderful experience All of the individuals from this dealership were extremely kind and respectful. They were knowledgeable and not pushy, allowing me to make my own dec All of the individuals from this dealership were extremely kind and respectful. They were knowledgeable and not pushy, allowing me to make my own decisions. I will always come back to this dealership, even though I live near Mini of Pittsburgh. This was a wonderful car buying experience, More
Best Customer Service Ever!! I have purchased many luxury cars over the years, but Mr. Chris Manley is the ABSOLUTE best! Totally professional and so personable. Very happy with I have purchased many luxury cars over the years, but Mr. Chris Manley is the ABSOLUTE best! Totally professional and so personable. Very happy with the way he handled the process and a joy to talk with. A lovely family man who gives you his full attention to every detail. Do yourself a favor and ask directly for him. The finance gentleman, manager, Nick, was also very helpful. A great experience! Sincerely, Barbara P. and Bill W. More
Easy purchase I bought my Cooper S this weekend. I worked with Chris Manley and I would highly recommend him. He is very knowledgeable and what he wasn’t sure of, h I bought my Cooper S this weekend. I worked with Chris Manley and I would highly recommend him. He is very knowledgeable and what he wasn’t sure of, he checked on before answering. The purchase process was very smooth, it’s actually the fastest I’ve been in and out of a dealer in years. More
Car Buying Made Easy I bought my Countryman from Chris Manley a couple months ago and it was an absolute pleasure. Chris made the process easy from start to finish ... ext I bought my Countryman from Chris Manley a couple months ago and it was an absolute pleasure. Chris made the process easy from start to finish ... extremely professional, beyond knowledgeable on the product, patient with my zillion questions. Hands down the best car purchase experience I’ve had! More
Customer Service Mr. Singh was very helpful and very patient with me in buying the car I desired.. So often great customer service goes unnoticed, thank you Mr. Singh Mr. Singh was very helpful and very patient with me in buying the car I desired.. So often great customer service goes unnoticed, thank you Mr. Singh and keep up the good job representing Mini of Montgomery. Maurice More
2017 Mini Clubman I recently purchased my 2017 mini clubman. My sales rep was Chris Manley. He was professional, curteous, and great to work with. His sales manager G I recently purchased my 2017 mini clubman. My sales rep was Chris Manley. He was professional, curteous, and great to work with. His sales manager Giles, was awesome to work with as well. We loved the car that we purchased, and the experience was quick and easy. I would recommend this sales team to anyone who wants to purchase a Mini Cooper! Thank you guys for the wonderful experience. Let’s motor! Scott More