MINI of St Louis

Mini Owners for 10+ years The Mini we purchase was our 3rd from this dealership. Mark was honest and knowledgeable about each model, all of the upgrades, and help me pick the The Mini we purchase was our 3rd from this dealership. Mark was honest and knowledgeable about each model, all of the upgrades, and help me pick the one that was right for us. We will be back in a few years for our next one. More

Excellent service Kate went far above and beyond to help us. We live 5 hours away from the dealership so she took extra pictures and was extremely helpful in sending do Kate went far above and beyond to help us. We live 5 hours away from the dealership so she took extra pictures and was extremely helpful in sending documents quickly. She is definitely the most helpful car salesperson that I have ever dealt with. More

Helpful, trustworthy, not pushy I went to check out a Certified Pre-Owned Mini Clubman S at my local Mini. From the moment I walked into the showroom I didn't feel pressured. Sam Hal I went to check out a Certified Pre-Owned Mini Clubman S at my local Mini. From the moment I walked into the showroom I didn't feel pressured. Sam Hall (the Motoring Advisor) took the time to educate me on Mini and the vehicle I was looking at. There was never any pressure to purchase, and once I did decide to purchase I learned that there was no commission for any staff. All staff were salary! I was also really impressed with Mary, who handled the financing. This was only the second time I had purchased a vehicle on my own, and I had plenty of questions. She was able to answer all of them and set my mind at ease about all of the decisions I was making. Again, I never felt pressured to purchase or add on, but rather felt very informed and empowered to make my own decisions. More

Good Car Buying Experience We had a good car buying experience with Dustin. He was friendly, patient and good to work with. There was no pressure. We would definitely go back We had a good car buying experience with Dustin. He was friendly, patient and good to work with. There was no pressure. We would definitely go back if there was another car we were interested in. Thanks. More

BEST experience at a car dealer. Thanks to salesperson Bill Harada and the service department for a fabulous experience at Mini St Louis. I highly recommend them. They truly care and Thanks to salesperson Bill Harada and the service department for a fabulous experience at Mini St Louis. I highly recommend them. They truly care and that is a rarity these days. Plus a Mini is the most fun car to drive. More

Used at MINI We found a used VW at MINI and we were treated just as well as if we were buying a new car. The store was clean. Dustin Summers is easy going and prof We found a used VW at MINI and we were treated just as well as if we were buying a new car. The store was clean. Dustin Summers is easy going and professional. He was willing to work with us on whatever we needed. There was no pressure and the transaction was taken seriously. I wish every car buying experience could be like this. More

Knowledgeable and Trustworthy Dan is great - I trust him very much with my car and through our conversations can tell he is extremely knowledgable. There is no one else I go to. Dan is great - I trust him very much with my car and through our conversations can tell he is extremely knowledgable. There is no one else I go to. More

Excellent experience with sales and service Just bought my second (first was 5 years ago) Mini Cooper Countryman. Sales and services are excellent. Dealing with Dustin in sales and Neil, the g Just bought my second (first was 5 years ago) Mini Cooper Countryman. Sales and services are excellent. Dealing with Dustin in sales and Neil, the general manager, have been very comfortable--no pressure experiences. Service department has been very reliable and prompt. Always had loner car available when service couldn't be accomplished in an hour or so. Highly recommend this dealership. More

1st Mini Ever! I spent the better part of a month researching and scouring the Internet for what I hoped was my perfect first Mini. After much debate I had settled I spent the better part of a month researching and scouring the Internet for what I hoped was my perfect first Mini. After much debate I had settled on either a Countryman or Paceman; just needed to decide if I needed the extra room the Countryman provided or if I preferred a sportier version with two doors. I haven’t had much luck with buying pre-owned recently, so I wanted to make sure this time around I purchased the vehicle from a dealer that knew Mini and could ensure my needs were being met. So what better place to start than THE Mini dealer in the St. Louis area; of course it also helps that I see their advertisements every morning during the news. I began searching the CPO inventory at Mini of St. Louis, and quickly found what I was looking for, a 2013 Cooper S Paceman All4. Of course it took me the better part of three weeks to actually get into the dealership. During that time I corresponded over email with Bill Harada who was polite and punctual with his responses. We had agreed on a date when I would come in to test drive the vehicle (of course I watched it daily hoping it didn’t sell). And when that day finally came… boy was I excited! I pulled up to see the car already sitting out front ready and waiting. I introduced myself to Bill and he quickly got my wife and I into the car so we could take it out for a drive. The minute I pulled away from the dealership I knew this was the car for me. While I still one day may have a MCS hatchback (thank you The Italian Job), the Paceman was definitely a great first step into the world of Mini. The negotiation was fairly straightforward, I knew what I wanted for my trade, and Bill and the Sales Manager worked with me to get to an agreed upon figure. Maybe 15-20 minutes tops. The finance side of things was a little more drawn out (no fault of the dealership), as this was our first time dealing with freezes being on our credit – thank you Equifax! It took a couple hours to get all that straightened out with the credit bureaus, even though we thought we had done enough that morning before making the trek to the dealer. However, once that was resolved Mary McDonnell took great care of us. All and all a pretty painless process… and the ability to do the paperwork electronically (cool touchpad technology!) made it even better. At the conclusion of the paperwork we hooked back up with Bill who took the time to walk me through all the ends and outs of the vehicle. Bill was very thorough - much to my wife’s dismay (4-hours at the dealership takes its toll), as he explained all the different features and technology. I was very impressed with the level of service, something I didn’t get with my last two purchases. I would highly recommend anyone looking to purchase a Mini give Mini of St. Louis a strong consideration, the professionalism, and attention to detail was exemplary. Since the sale, I have also heard from Bill making sure I was happy with the vehicle and to inform me to reach out if I had any questions or concerns. A nice touch and something that you don’t always receive from other dealerships. More

Jane's Mini My wife and I went to Mini of St. Louis knowing she wanted a Mini. The Mini we really wanted was a loaner and could not be sold due to low mileage. We My wife and I went to Mini of St. Louis knowing she wanted a Mini. The Mini we really wanted was a loaner and could not be sold due to low mileage. We waited and Mark contacted us to let us know the care we wanted was ready. We have only had the Mini less that 24 hours and love it. Can't wait to put the top down and ride. More