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MINI of St Louis

Maplewood, MO

4.9
2,067 Reviews
Iconic styling, go-cart handling, huge amounts of customization, and premium features all in a MINI package! MINI also offers great safety ratings, excellent economy, and a premium experience. Autohaus BMW proudly earned the MINI franchise in 2001. The MINI is an automotive ICON and we are honored to be a part of the rich MINI heritage. In an industry trending toward multi-dealer conglomerates this dealership is still family owned and operated. Let us show you why people love their MINI and MINI of St. Louis!
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40 Sunnen Dr

Maplewood, MO

63143

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Showing 2,067 reviews

May 14, 2026

Great customer service! Keeps you informed and updated during the whole process. The wait is never long. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026

Easy to schedule oil change and kept up to dat by text from the service tech. More

by jhmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2026

Sales fine. Not happy with service dept. A week for a Mini dealer to get a Mini tire?! One apology that it took so long. But it shouldn’t! I got a tire elsewhere More

by LR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Pfeiffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

MINI of St Louis responded

We’re sorry to hear you were dissatisfied with your recent experience. We understand delays can be frustrating, and we did communicate throughout the process while working to provide the safest and most appropriate repair option for your MINI. The tire requested for your vehicle was a matching OEM MINI-approved tire with the correct specifications and speed rating recommended by the manufacturer. While another shop may have been able to source a non-OEM alternative more quickly, we follow MINI guidelines to ensure the proper tires and parts are installed for the safety, handling, and performance of the vehicle. We also offered an alternative OEM-approved tire option that was available sooner, but you made the decision to wait for the matching tire. Unfortunately, our supplier experienced an unexpected delay in delivering the tire, which was outside of our control. During that time, we provided a complimentary loaner vehicle and our service advisor remained in communication throughout the process, including multiple apologies for the inconvenience caused by the delay. Regarding the concern at pickup, our team addressed the issue immediately and resolved it within minutes. We always strive to provide professional, transparent, and courteous service. For any questions or concerns please reach out to Scott Thompson at 314-644-6464.

May 11, 2026

Do not buy a mini they are junk and they will not stand behind their footwell modules More

by hannon_matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2026 -

MINI of St Louis responded

We’re sorry to hear you’re frustrated with your experience. MINI does provide extended coverage for footwell modules for up to 15 years or 186,000 miles, which reflects the brand’s commitment to supporting its customers. When a footwell module fails due to a covered defect, repairs are eligible under MINI’s warranty guidelines. In this case, our technicians determined the issue was caused by outside influence rather than a defect in the module itself, which unfortunately made it ineligible for warranty coverage under MINI policy. We understand this can be disappointing, and we’re always happy to review concerns and discuss findings in greater detail with our customers. Please reach out to Scott Thompson at 314-644-6464 with any further questions.

May 10, 2026

Roy Hawkins very friendly, helpful and very knowledgeable about the vehicles. He spent tome walking us through out vehicle and demonstrated all functionality of our car. The whole experience was laded back a More

by Ryno23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hawkins III
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear Roy Hawkins provided such a friendly, knowledgeable, and thorough experience while helping you with your new vehicle. We’re also happy to hear Mike made the experience enjoyable with his honesty and sense of humor! We truly appreciate your recommendation and thank you for choosing us.

May 08, 2026

They Mmde car buying fun. Harry was terrific and I actually enjoyed the process. Very knowledgeable More

by kathrynbader
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Nuhanovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2026 -

MINI of St Louis responded

Thank you for the great review! We’re so happy to hear Harry made the car-buying process fun and enjoyable. We truly appreciate your business and your kind words. Enjoy your new vehicle, and thank you for choosing MINI of St. Louis! :)

May 08, 2026

I have always had excellent service at Mini of St Louis. Everyone is helpful, friendly and knowledgeable. I have spent several hours there picking out a car and everyone was patient and generous with their More

by moniquehortenstine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026

This was honestly the best car buying experience I’ve ever had. The staff are always nice and friendly willing to help and always bring my son some yummy snack snacks if he’s with me. I never feel like I More

by KK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026

Very transparent through the whole process and verified repairs before proceeding. I appreciate the videos provided as well. More

by Stover29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2026

This is my fourth time getting my mini checked and every time I am given great customer service and support and care. More

by Mswatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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