MINI of Stevens Creek - Service Center
Santa Clara, CA
262 Reviews of MINI of Stevens Creek - Service Center
This was not a pleasant experience. Basically, we waited 3 h for an oil change. I had to keep asking when the car would be ready. If they had told me it can take 3 h I would have dem Basically, we waited 3 h for an oil change. I had to keep asking when the car would be ready. If they had told me it can take 3 h I would have demanded a loaner vehicle. More
Oil change took over 2 hours, even with appointment. Waiting area was clean and comfortable. Johnny provided useful information, and wasn't pushy about selling services. I would return. Waiting area was clean and comfortable. Johnny provided useful information, and wasn't pushy about selling services. I would return. More
Very Professional and fast service. It was great, courteous and very prompt service. The video feedback from the technician and explanation is very clear Really liked the complimentary It was great, courteous and very prompt service. The video feedback from the technician and explanation is very clear Really liked the complimentary cleaning as well. More
I received a reminder for my 2019 Mini Countryman for brake fluid change. The Express service advisor quickly filled me in that I simply needed that and the included inspection. Other services such as co brake fluid change. The Express service advisor quickly filled me in that I simply needed that and the included inspection. Other services such as coolant flush can wait, and my brake pads were still good. The service technician showed the inspection on the enclosed video. I got my car back in a couple of hours' wait. The service was courteous and efficient. I really appreciate the help! More