MINI of The Woodlands

THIS IS THE WORST DEALER IVE EVER BEEN TO.THEIR MECHANIC'S ARE MORONS.I EVEN TOLD THEM WHAT WAS WRONG AND ALL THEY WANTED TO DO WAS TO JUST START PUTTING NEW PARTS ON IT AT MY EXPENSE.WHEN THE ONLY MECHANIC'S ARE MORONS.I EVEN TOLD THEM WHAT WAS WRONG AND ALL THEY WANTED TO DO WAS TO JUST START PUTTING NEW PARTS ON IT AT MY EXPENSE.WHEN THE ONLY PROBLEM WAS BAD GAS.I DRAINED THE GAS TANK AND PUT NEW PLUGS IN IT AND PROBLEM FIXED.ALL THEY WANTED TO DO WAS JUST TO GET MORE MONEY.GOOD THING IM A BETTER MECHANIC THAN THEY ARE.STILL CANT BELIEVE ALL THE B.... S.... THEY TRIED TO TELL ME WHAT WAS NEEDED.THESE PEOPLE ARE NOTHING BUT RIPOFF ARTIST More

This was a terrible place to buy a car!! Keith is about the worst salesman I ever bought anything from!! Before. Had a deal he just didn't care and after trying to take delivery was awful!!! I've had de the worst salesman I ever bought anything from!! Before. Had a deal he just didn't care and after trying to take delivery was awful!!! I've had dead relatives return calls better than this man!!!! On five different occasions he was going to call me right back and every time I had to call and ask for someone over him to have him call me!!! If it wasn't that mini of the woodlands was the only dealer in the country that had the exact car I wanted I would have taken my business any where else!!!! Stay away form is dealer and stay even further away from Keith Sutch!! More

My sales and service experience has been great. Vicki Smario, my Mororing Advisor, was very helpful during the sale and has been a great liaison with the dealership after the sale. Sarah Yelverton, the Smario, my Mororing Advisor, was very helpful during the sale and has been a great liaison with the dealership after the sale. Sarah Yelverton, the Motoring Manager, has also been very helpful when Vicki has been out. I like to go over just to visit and see what's new since the're all so nice. Further, in response to the Lilyinrain's poor review about the dealership insisting on replacing a tire that could have been repaired, most sources do not recommend repairing run flat tires. For instance the Continental Tire (which is supplied on many MINIs) website says the following under tire repaire guidelines: "SSR TIRES: Even a trained tire specialist may be unable to recognize internal structural damage to a SelfSupporting Runflat (SSR) tire resulting from having been driven in an under inflated or zero pressure condition. Such damage may not be visible on the surface of the inner liner or sidewall making it impossible to determine the tire suitability for repair or reuse. Continental does not recommend any repair to or reuse of Continental SSR tires." So, the dealer was only reinforcing the tire manufacturer's guidance and putting safety of their customer first. More

I went there for my car's regular check and the service person told me that my tire was pierced by a nail and "unfortunately it was not fixable" and she insisted I should replace the tire. I did person told me that my tire was pierced by a nail and "unfortunately it was not fixable" and she insisted I should replace the tire. I did what she "advised" and paid $250 and it turned out it could be easily fixed within a $25 budget!! They seem to be only interested in getting money out of clients' pocket while cares nothing about their cars. I waited for 2 hours to get my car washed after they replaced my tire but they eventually did not wash it! I had to leave and would never come back again. More