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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,330 Reviews

2,330 Reviews of Mac Haik Chevrolet - Service Center

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July 20, 2025

Tony has always been very helpful with my needs in service. He's gone to bat for me several times. More

by CDAUCHY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2025 -

Mac Haik Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 20, 2025

Vehicle has been at the service center now for the fourth time, same issue that has never been fixed. Each time is progressively longer than the last. Last time I was told the vehicle was fixed I didn't even More

by Outbound
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Kitchens
Jul 21, 2025 -

Mac Haik Chevrolet responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it isn't very pleasant to learn that we missed the mark here. Antione Burks, General Sales Manager, 281-596-6230

July 19, 2025

Mark Kitchens in the service dept was very professional, helpful and great to work with.. More

by PTSL811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 18, 2025

The service department did an awesome job. They were fast and a great help thank you for everything More

by Louisemary132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry
Jul 18, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 17, 2025

Chris Hayden is fantastic Thank you for all your help Like always excellent service from the beginning to the end More

by Max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

Jul 18, 2025 -

Max responded

Best service ever on any of my previous vehicles

July 17, 2025

Tony McPhail provides the best, friendliest, and genuine service we have ever experienced. We always return! More

by kwmalveaux
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 16, 2025

Nothing but best dealership in Houston, Texas. Service tops, confident car service completed with care, ask if technician personal vehicle More

by Barr_bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Casteel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

July 16, 2025

Javier did an excellent job. He really knows his stuff and was very helpful throughout the entire process. I appreciated his patience and clear communication. More

by evasquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jul 17, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 15, 2025

Mac Haik Chevrolet is my favorite dealership now. I will be back for new car purchase in the future and continue servicing my vehicle here. Mac Haik Chevrolet team is the best! Keep up with the great More

by Brandon Nguyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

July 14, 2025

Service has always been top notch at this dealer. I’ve never had a repair that wasn’t completed in a timely manner and I’ve always had great communication from all parties involved. More

by rmscammell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Jasek
Jul 14, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

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