Mac Haik Chevrolet - Service Center

I have changed my own oil and filter most of my adult life primarily based on horror stories I had heard from other people. As I have gotten a little older I have for the last couple of years let dealers life primarily based on horror stories I had heard from other people. As I have gotten a little older I have for the last couple of years let dealerships change it for me. On 9/24/2020 we were visiting family in the Houston area and I decided to have our oil changed on my wife’s 2017 Suburban at Mac Haik Chevrolet. Fast forward to today 3/26/21 and it needed changed again. I decided since I had some new oil left over from the last time I changed it to do it myself one more time. It took a 1/2 drive xxxxxxx and cheater pipe to get the plug out of the oil pan (I can’t believe they didn’t strip the threads). Then when I tried to remove the oil filter with an oil filter wrench I couldn’t budge it. I had to take the largest screw driver I own and drive it through the filter 3 times to get it off ( can’t believe it wasn’t stripped either). So thanks Mac Haik for giving me the reason to go back to changing my own oil at 68 years of age! I wouldn’t let them work on one of my vehicles again if it was free! More

They Don’t have great hospitality and didn’t call me to tell me the service was done I was just sitting waiting then looked around the car was back this is the second time this happened I didn’t Complaint tell me the service was done I was just sitting waiting then looked around the car was back this is the second time this happened I didn’t Complaint because it looks like after a repeat after I returned months ago it is what is it sad though More

Worst dealership ever. Sold us a lemon and will not help...wow, so selfish and stealing from people. I can't believe you take pride in taking people's hard earned money. help...wow, so selfish and stealing from people. I can't believe you take pride in taking people's hard earned money. More

bought a 2020 traverse here 02/22/2020 have had so many issues with the radio, the tires,the door squeaking. took back several several times still the stuff is not fixed. Spoke to Brian and Josh , have had issues with the radio, the tires,the door squeaking. took back several several times still the stuff is not fixed. Spoke to Brian and Josh , have had 4 alignments in 1 yr, front end still not correct , took to another shop for 2nd opinion have print out from them sent to mac haik and this is the response from the gm We will no longer service your vehicle at our dealership, you can explore a new dealership to service with so that you may find a place that you feel is honest in their dealings with you. This will be our last correspondence with you about your vehicle. I hope you find a place you are happy dealing with. Thanks and God bless. Josh Potts General Manager Mac Haik Chevrolet 281-596-6240 More

Love using MacHaik. Bought all cars in last 20 years from MacHaik and all My car records are stored there! No need to worry or remember MacHaik and all My car records are stored there! No need to worry or remember More

Best Repair Works I bring my truck to get serviced here and I have never had any issues! Mac Haik Chevrolet has amazing staff members throughout the entire dealership! I bring my truck to get serviced here and I have never had any issues! Mac Haik Chevrolet has amazing staff members throughout the entire dealership! Great deals as well! More

Thank You Tracey in the parts department is the best employee Mac Haik Chevrolet has! He is always so helpful and provides the best customer service, whenever I Tracey in the parts department is the best employee Mac Haik Chevrolet has! He is always so helpful and provides the best customer service, whenever I am having any issue he is the guy I go to because I know how he will provide me with honest work. I have really grown to relay on him for anything that messes up in my car, he makes Mac Haik Chevrolet the best! More

1st Class Service center Regardless if you buy a vehicle from them, they treat you like you have. Always treat you with respect and as if you are their top priority. Always ke Regardless if you buy a vehicle from them, they treat you like you have. Always treat you with respect and as if you are their top priority. Always keep you advised of status with timely updates. Not the type of service center to find "upcharges". They know their customer service and treat everyone as if they were family. More