Mac Haik Ford

Walked in to take a vehicle for a test drive and I had to find someone to help me. The young sales people were too busy tossing around the football in the back room (I am not old but don't appreciate being t find someone to help me. The young sales people were too busy tossing around the football in the back room (I am not old but don't appreciate being treated like I am not a serious customer). I took the vehicle for a test drive and the sales person knew NOTHING about the vehicle. When I was checking it out, I found that the heater did not work even though they SAID they did a complete inspection before putting it up for sale. After the sales person lost his cell phone somewhere and was searching through the car for it, they made me wait while they checked the truck heater out and then took it across the street to a Honda dealership. While I was waiting, I was told by another sales person that if it cost too much to fix they would sell the vehicle at auction. I left not knowing what was going on and although I was told someone would call by the end of the day whether or not they knew what the problem was - noone called. Could be because the sales person scribbled my first name and phone number on a scrap paper on his desk. By the next evening I still had not heard from anyone so I called them back and asked for the Used Car sales manager because I did not want to deal with the kid salesman that did not obviously know how to treat a potential customer. I told the sales manager about the events of the day before and I got no apologies or explainations. I was told the bill was $500 for the Honda repairs and they would not go down on their price for the vehicle. I asked why two of the tires were cracking and old and I was told that if I wanted to give them another $500 they would replace them. Needless to say they could have given the truck to me for free and I would not have taken it. Apparently they are not there to sell good used inspected cars, they are there to play football. I did NOT get a "good Mack Haik feeling"! I went down the street to Katy and bought the same vehicle at the Honda dealership because they wanted my business and money. More

I am Active Duty Military stationed in Georgia. I compared the car prices in GA and TX (home) thru my banks car buying service. I knew what I wanted and Mac Haik had the best price. I was apprehens compared the car prices in GA and TX (home) thru my banks car buying service. I knew what I wanted and Mac Haik had the best price. I was apprehensive buying a car out of state. Damon Mendel put all my fears to rest. He never tired of my constant questions from buying a car "over the phone". Damon responded quickly, if not immediately, on all my questions/concerns (email and phone). Everything he said, he delivered on. I will recommend Damon and Mack Haik to everyone and when it's time for a new call, I'll be calling Damon. More