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Major Hyundai
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Dealer
Manufacturer: Hyundai
Major Hyundai
Route 611
Stroudsburg, Pennsylvania 18360
(570) 476-4280
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All
Pennsylvania Hyundai Dealers
Dealer Name
Review Count
Average Rating
Major Hyundai
3
1.8
MileOne Motorworld Hyundai
2
5
Ardmore Toyota Scion
0
0
Bowser Hyundai
1
5
Carousel Hyundai
5
1.5
Colonial Hyundai of Downingtown
11
2.8
Conicelli Hyundai
0
0
Dickson City Hyundai
8
1.1
Lehigh Valley Hyundai
0
0
Mearig
0
0
1
2
Cars For Sale By Major Hyundai
Dealership Amenities
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Twenty-Four Month Rating:
1.8
/5
About Major Hyundai
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DealerRater.com Certified Dealer
and is committed to providing quality customer service. This dealership is available to supply quotes for
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ttjth1
6/13/2008 12:37:36 PM
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Reason for Visit:
Sales
I recommend this dealer:
No
My Review of Major Hyundai:
would not recomend this dealer to anyone . worst service out of any dealer ive been inthey promise everything but give you nothing. i dealt witha salesman and 2 gms i who said he was the owner.they would not even call me back. showed me a tuscon at a great price . i said i would buy it. the next day they i called back they said the tuscon was unsafe and they could not sell it. then i called back again and spoke to the g.m. dan he said that they sold it. he then told me that they own hundreds of dealers and would locate one buy the end of the day that neverhappen the next day i spoke tojohn who said he was the owner was told another story and also promised to get me a tuscon he never called me back i suggest if you need a car drive right on by this dealer unless you want to be promised everything and get the run around. went down the block to gray pontiac and purchased a vehicle there . great service and most of all no bull
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nj2pa2nc
5/25/2008 3:39:33 PM
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Reason for Visit:
Sales
I recommend this dealer:
No
My Review of Major Hyundai:
After we previously bought 2 hyundai's from Jeff we went to him again the end of 2002. We were interested in buying a sonata and a elantra Gt. We could not get prices for either cars. We tried again in 2004 when we wanted to buy an accent. We ended up buying the 3 cars from Lehigh Valley even tho Major was alot closer to where we lived. Not only did Major lose those sales but we have bought 4 more vehicles from Vinart dealership.
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Carbones
4/11/2006 5:35:36 PM
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Reason for Visit:
Sales
I recommend this dealer:
No
My Review of Major Hyundai:
I wanted a hyundai and I was hoping to stay close to home so major was our first choice. First thing I did was check their website, where NONE of the cars have prices. Then I emailed and got a curt and rather rude reply from rich in all caps telling me to call him. About a week later we went to the dealership deciding to test drive a couple of cars we saw on the website. That's when we met Jeff, he was the usual overly fake friendly car salesman, that didn't bother me. He took us for a test drive and I asked him the price. Well he wanted to know what payments I was looking for. I said Im asking you the price of the car. He ignored the question completely. Then he proceeded to bad mouth other area car lots and made it clear to us that if we didn't purchase our car from him and ended up needing their service department for a warranty covered hyundai from elsewhere that we would wait a long time because his customers come first. We left after the test drive and didn't go back. We bought elsewhere.
I think if you ask a direct question about price it should be answered, especially when someone comes in knowing what they are interested in and being very specific in their inquiries. I wouldn't go back, I wouldn't recommend them.
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Response from:
Major Hyundai
Added: 3/1/2008 2:10:39 PM
While it is unfortunate that this customer had a less than positive experience with our dealership, to me it sounds as if Jeff (our senior salesperson who has at least 2,500 satisfied customers) followed the basic steps that a salesperson is taught on day one... find out what vehicle is going to make the customer happiest to own. We have found that the majority of our customers place more importance on the value they are receiving, as well as their monthly investments. More often than not a customer hears a sticker price and stops the transaction before realizing that it is something they would be able to own based on the specifics of finance. I can assure anyone reading this that it is not our practice to 'deny servicing' as this customer put it, but we do place our own customers as preferred over those who opt to purchase from dealers elsewhere, which has been the practice of the car business for years. As far as badmouthing other dealerships, the list showing other area dealerships' ratings and their lack of effort to reply speak for themselves.