Reason for Visit: Service
I recommend this dealer: No
Employee(s) Dealt With: Service
My Review of Major Hyundai:
I just bought a Hyunda used and had a warranty issue. I took the car to Major Hyundai for a warranty. I brought the car to them on a monday, they stated it would be done by that Friday as they had all the parts. When I stopped that Friday work had not even been started and was told to come back the following Thursday. I called them that thursday and was told it would not be done till later the following week.
Now it was two an a half weeks later on a Friday I stopped to pick up my car after calling and being told it was ready. When I picked it up a young mechanic told me something was broke on my car and asked if anyone showed me the piece. No one did.
I was directed to another desk where I scheduled an appointment for a inspection which was scheduled for five days later on a wensday and signed for the warranty work done.
When I brought the car back I used it for the weekend. I noticed now my tachometer did not work and there was other noises. I put the car up on jack stands and saw missing bolts on the splashguards. Just this week I found other critical safety issues I was never told about from the dealer.
When I called the dealer, they were defensive, and stated they did not even need to do the warranty work. They also stated there was a lot more wrong with my car and could not explain why somone did not tell me.
The missing bolts were not missing when I brought it in. I checked photos I took under the car when I found out about the sub frame warranty issue.
I will not trust this dealer, and would caution everyone to be careful when dealing with their service department.
I am most likely going to take this car to another dealer to have the work MAJOR Hyundai did checked.
Share on Facebook
Was this review helpful to you? Yes | No