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Mandal Pontiac Buick - Service Center

D'Iberville, MS

4.4
499 Reviews

499 Reviews of Mandal Pontiac Buick - Service Center

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May 03, 2024

Suzie and Mandal super Team. Make visiting the service department pleasurable experience. Thank/ Mandal Team More

by twsaw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Mandal Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a pleasurable experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, the Team at Mandal Buick GMC

Helpful
May 03, 2024

They did a great job on service but took almost 2 hrs to change oil and rotate the tires. More

by basscat444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Mandal Buick GMC responded

We are very sorry to hear that you feel your needs were not met during your recent visit with us. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact us if you'd like to discuss this further. Sincerely, the Team at Mandal Buick GMC

Helpful
May 03, 2024

Done in a timely manor and very professional, the facility was very neet and squeakily clean. More

by BTREVETHAN41
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Mandal Buick GMC responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing neat and clean facilities as well as timely and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, the Team at Mandal Buick GMC

Helpful
May 02, 2024

The representatives at Mandal Buick GMC are always pleasant, very informative, and eager to help. More

by chazallen2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2024 -

Mandal Buick GMC responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, the Team at Mandal Buick GMC

Helpful
May 01, 2024

Susie and the Service Dept did a great job and made my maintenance as easy as possible More

by CSHELBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Mandal Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, the Team at Mandal Buick GMC

Helpful
May 01, 2024

If you ever lose mr. Jaime meekins in the service department your in serious trouble! More

by rjabear1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Mandal Buick GMC responded

Thank you for the feedback. You're right, Jamie is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, the Team at Mandal Buick GMC

Helpful
April 29, 2024

Wry pleased with work and time to get it done. Price was fair too. Thanks More

by DC5MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Mandal Buick GMC responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Mandal Buick GMC. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, the Team at Mandal Buick GMC

Helpful
April 29, 2024

Susie does a fantastic job. All around great service! Everyone is very nice, helpful and courteous! More

by LILLYFAM2007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Mandal Buick GMC responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, the Team at Mandal Buick GMC

Helpful
April 28, 2024

why don’t they just ask do you want your car washed instead of just not doing it because some people don’t want it? They didn’t ask and mine didn’t get washed. I also didn’t receive the reminder that i More

by CODY1251
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Regueira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick McGee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Mayfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Annette Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blake Nitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Mandal Buick GMC responded

Thank you for your feedback, Cody. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, the Team at Mandal Buick GMC

Helpful
April 24, 2024

All around great service! Everyone is very nice, helpful and courteous! I wouldn’t take my car any where else to be serviced. The feeling you get when you walk in and being gr More

by fairley.deborah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Vertudazo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Meakins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susie Hatheway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 26, 2024 -

Mandal Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Mandal Buick GMC team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, the Team at Mandal Buick GMC

Helpful
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