I was looking to purchase a used Ford Fiesta. Originally I was simply inquiring to see what my options were. We went from a simple inquiry to YOU WILL BUY THIS CAR in less than a day. Which I was OK with at first. They helped me get a test drive, found and purchased a car I was interested in at an auction and I was able to get a test drive within just a few days.
That being said, during this time I received both a phone call and e-mail that stated "according to our notes" you haven't come in to talk with us yet about the 2015 Ford Fiesta you are interested in... OK... so is my business not important enough for you to write down in your "notes" that I wanted a USED vehicle, or that I've already stopped in the office for almost an hour already to go over what I was looking for? OK fine.
So me and my husband go in for a test drive which they supposedly put through a rigorous inspection... MY A$$ they put it through an inspection. We test drove the vehicle for less than 30 seconds before discovering there was something SERIOUSLY wrong with the engine it chugged coming out of first gear and there was a banging noise coming from the front drivers side. We took it back and told them there was an issue, and then they made us wait for their guys to "fix" it only to come back and say it needs a new clutch? So, your going to tell me to my face that you seriously put it through an "inspection" and couldn't tell it needed a new clutch? Did you not take it for a test drive yourself?
Here is the kicker folks... THEY STILL TRIED TO SELL IT TO US!!!!! Bad clutch and all! Do I look like an absolute moron? This vehicle has less than 30,000 miles, is less than 2 years old and it needs a new clutch already? Yeah, that car totally won't have any issues in the not so distant future. Also, they never seemed to feel the need to tell me how much they were selling it for. No estimate, no guess-timate. Nothing. Yeah, that's totally not shady at all.
I went there with the hopes of purchasing a new vehicle from a local dealership where I THOUGHT I would get treated like I wasn't a sucker getting pushed into a car I would regret. But that's exactly what they were trying to do. You guys might be friendly, but that's about all you have going for you. You can bet your bottom dollar I will NEVER be a customer. And I will tell everyone I know who is looking for a vehicle to not even waste their time with Manley's.
I Recommend This Dealer:
I'm not sure you want me to fill this in...
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