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Maple Hill Auto Group
Kalamazoo, MI
5,087 Reviews
Maple Hill Auto Group has been family owned and operated since 1995. We are proud to offer Subaru, Hyundai, Genesis, Volvo, Volkswagen and Audi sales, service and parts. 2015 was a big year for Maple Hill Auto Group as we opened our newly renovated state of the art facility, bettering our service to customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 AM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 9:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 5,087 reviews
June 01, 2024
Everyone was efficient, explained everything, and pleasant. We have great faith in this dealership. Thank you. pleasant. We have great faith in this dealership. Thank you. More
by JESHARRARD
Verified Customer
Helpful June 01, 2024
Couldn't recommend a better dealership. Our salesperson, Seth, was awesome - super friendly, helpful, and extremely thorough throughout the whole car buying process! Thank you! Our salesperson, Seth, was awesome - super friendly, helpful, and extremely thorough throughout the whole car buying process! Thank you! More
by nathansage1
May 31, 2024
The perfect blend of professionalism, genuine warmth, kindness and courtesy. Clear communication. Excellent, thorough service. Kept me informed at every juncture. I am beyond comfortable being in the han kindness and courtesy. Clear communication. Excellent, thorough service. Kept me informed at every juncture. I am beyond comfortable being in the hands of everyone at Maple Hill Auto Group. Someone sure knows how to hire the people who are perfectly designed for their jobs. I only know the names of two people, but 3 or 4 people took the time to see if I was fine and being taken care of. More
by TOBECONTINUED2613
May 29, 2024
Friendly, professional thorough service department. Kept me updated on my vehicle progress. Thank you everyone for your help Kept me updated on my vehicle progress. Thank you everyone for your help More
by M
May 27, 2024
Great service - love the communication and video review of the service performed. All of the staff were helpful! of the service performed. All of the staff were helpful! More
by pmgarber
Employees Worked With
May 26, 2024
Sam was really helpful. A week ahead of my appointment I was considering asking for a loaner car because I knew the maintenance would probably be long and Sam called me beca A week ahead of my appointment I was considering asking for a loaner car because I knew the maintenance would probably be long and Sam called me because he was looking ahead of schedule and was preparing. That means a lot to me. He had a call ready for me, greeted me as soon as I arrived, and was really good at communicating what my car needed. Thanks Sam! More
by JEFFREY_SIRK
Employees Worked With
May 24, 2024
Only had to use the service dept. , new to the area, which they took care of my needs. The service was excellent. , new to the area, which they took care of my needs. The service was excellent. More
by mikerr012
May 24, 2024
Same always takes care of me and whatever car needs I am experiencing. All good! experiencing. All good! More
by JOHN
Employees Worked With
May 24, 2024
Consistently processional service and timely with the services I had scheduled. It was easy to make an appointment and the waiting area is clean and comfortable. Have always had an outstanding experience services I had scheduled. It was easy to make an appointment and the waiting area is clean and comfortable. Have always had an outstanding experience with Maple Hill! More
by jmacritchie
May 23, 2024
My experience at this dealership has been outstanding. Service department was friendly and quick to help. Service department was friendly and quick to help. More
by DLMILLER79
