Maple Hill Auto Group - Service Center
Kalamazoo, MI
3,492 Reviews of Maple Hill Auto Group - Service Center
Friendly, professional thorough service department. Kept me updated on my vehicle progress. Thank you everyone for your help Kept me updated on my vehicle progress. Thank you everyone for your help More
Great service - love the communication and video review of the service performed. All of the staff were helpful! of the service performed. All of the staff were helpful! More
Sam was really helpful. A week ahead of my appointment I was considering asking for a loaner car because I knew the maintenance would probably be long and Sam called me beca A week ahead of my appointment I was considering asking for a loaner car because I knew the maintenance would probably be long and Sam called me because he was looking ahead of schedule and was preparing. That means a lot to me. He had a call ready for me, greeted me as soon as I arrived, and was really good at communicating what my car needed. Thanks Sam! More
Only had to use the service dept. , new to the area, which they took care of my needs. The service was excellent. , new to the area, which they took care of my needs. The service was excellent. More
Same always takes care of me and whatever car needs I am experiencing. All good! experiencing. All good! More
Consistently processional service and timely with the services I had scheduled. It was easy to make an appointment and the waiting area is clean and comfortable. Have always had an outstanding experience services I had scheduled. It was easy to make an appointment and the waiting area is clean and comfortable. Have always had an outstanding experience with Maple Hill! More
My experience at this dealership has been outstanding. Service department was friendly and quick to help. Service department was friendly and quick to help. More
After an oil change they left the tank but loose and all of the oil leaked into my driveway. Horrible service for a “certified car dealership”, I had to end up fixing it myself and I have 0 experience with of the oil leaked into my driveway. Horrible service for a “certified car dealership”, I had to end up fixing it myself and I have 0 experience with cars, the nut was completely loose. Unacceptable. More
Sam always takes great care of my car and me! Estimated time is almost always correct. Estimated time is almost always correct. More
I am happy with the timely repairs, but I have some issues with paying for someone that was previously fixed less than 30,000 miles ago. issues with paying for someone that was previously fixed less than 30,000 miles ago. More