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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,492 Reviews

3,492 Reviews of Maple Hill Auto Group - Service Center

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May 29, 2024

Friendly, professional thorough service department. Kept me updated on my vehicle progress. Thank you everyone for your help More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

Great service - love the communication and video review of the service performed. All of the staff were helpful! More

by pmgarber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

Sam was really helpful. A week ahead of my appointment I was considering asking for a loaner car because I knew the maintenance would probably be long and Sam called me beca More

by JEFFREY_SIRK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Only had to use the service dept. , new to the area, which they took care of my needs. The service was excellent. More

by mikerr012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angela Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Same always takes care of me and whatever car needs I am experiencing. All good! More

by JOHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2024

Consistently processional service and timely with the services I had scheduled. It was easy to make an appointment and the waiting area is clean and comfortable. Have always had an outstanding experience More

by jmacritchie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2024

My experience at this dealership has been outstanding. Service department was friendly and quick to help. More

by DLMILLER79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Simmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

After an oil change they left the tank but loose and all of the oil leaked into my driveway. Horrible service for a “certified car dealership”, I had to end up fixing it myself and I have 0 experience with More

by lopezportillomatias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sam Lasher
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brenden Brovont
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Sam always takes great care of my car and me! Estimated time is almost always correct. More

by JAMES.YEALIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Lasher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

I am happy with the timely repairs, but I have some issues with paying for someone that was previously fixed less than 30,000 miles ago. More

by KURT.KINTZELE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah Seal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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