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Maple Hill Auto Group - Service Center

Kalamazoo, MI

4.5
3,484 Reviews

3,484 Reviews of Maple Hill Auto Group - Service Center

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March 26, 2018

Satisfaction Every Time!! All of the people that I encountered were very friendly, they all introduced themselves and were very knowledgeable. I was given a wait time for my s More

by Subiegirlforever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler West
March 26, 2018

Outstanding Service Thanks to everyone who made my 20,000 mile service appointment easy, comfortable, and efficient. From the scheduler to the mechanics, all deserve com More

by GrandpaJoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Huffman
March 24, 2018

Couldn’t be better! Very friendly staff, they aim to please! Would find it hard to find a better place to go. I would highly recommend for sales/service! More

by Subarutom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Eddy, Heather Crummel
March 23, 2018

Made me feel like everything was going to be okay Tyler West in the Service Department took great care of my car when I came in with lights flashing at me all over my dash. My car came was ready under More

by Lisa T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler West
March 23, 2018

Very pleased with the cheerful and attentive service. Cassandra was very pleasant and helpful when I had the 100K service performed on my 2012 Outback. She even paired my phone to the car's bluetooth aud More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2018

Subaru scheduled maintenance I took my Forester to Maple Hill auto group for an airbag recall and scheduled maintenance services. Cassandra was especially helpful and accommodatin More

by Jade81olds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Cassandra Was My Super Technician From the minute I pulled into MHAG service bay, Cassandra was kind, knowledgeable and made me feel welcome. I was happy to find my issue was fixed fo More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2018

Very Friendly and Attentive My Service Advisor "Tyler" was very friendly and attentive. The work performed certainly met my expectations. I would recommend this Subaru Dealership More

by MikeBOutbackOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cassandra Westfall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather and Cassandra also checked with me when they saw I was waiting to see if I needed any assistance., Heather Crummel, Tyler West
March 22, 2018

Heather Crummel was My Service Advisor From the minute I pulled into MHAP service bay I was met by Heather. Very helpful and friendly. Even though they were so busy today, great service. More

by Sharon Schaeffer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Crummel
March 19, 2018

Worth the drive from Grand Rapids for great Hyundai service Steve Nutt got me scheduled and delivered fast, competent service while I lounged in a new, clean waiting room with hot coffee and March Madness on th More

by CrisB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steve Nutt