Maple Shade Mazda of Turnersville

Reason for Visit: Service

I recommend this dealer: No

My Review of Maple Shade Mazda of Turnersville:
on 9.24.07 my auto was towed to your shop for repair for a puctured gas tank.on 9.26.07 the car had not been looked at, as a matter of fact they could not find the keys. after one half hour the keys were found.strike one.I called several times later in the week and was told that the car was being worked on and it was not touched.strike two. I notified the insurance company of this situation, and Mark insured them that the car would be repaired and it hasn't strike three.My wife talked to Mark and he stated that he doesen't like to be questioned on his work.being that I'm a customer am I not entitled to some type of explanation from the person doing a service.No one likes to be lied to and given the runaround.if the car couldn't be fixed by the shop in a timley manner, we should have been notified. for the last 11 days we have been without a car. and the service manager cannot give a reason why. this is unacceptable and not tolerated . signed

a very unhappy and disatified customer

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